Genesys Developer

Overview

On Site
$65 - $75 hr
Contract - W2
Contract - Independent
Contract - 12+ mo(s)

Skills

GENESYS

Job Details

Primary Talent Partners has a new contract opening for a Software Engineer III with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension.

Pay: $65.00 - $75.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.

Description:
We are seeking a skilled Software Engineer to join the innovative Digital Voice teaam for a high-impact Genesys Cloud IVR migration project. This role focuses on developing middleware solutions that integrate Genesys Cloud with enterprise backends such as SAP, Oracle, and AWS. The ideal candidate will have strong experience in API development, cloud services, and enterprise system integration. This hybrid role requires three days per week in the office; local candidates are highly preferred.

Key Responsibilities:

  • Middleware Development: Design and implement integration components to connect Genesys Cloud IVR workflows with backend systems.
  • API Development: Build and maintain RESTful APIs and manage secure API gateways.
  • Serverless Functions: Develop AWS Lambda functions and manage integrations with AWS services (S3, API Gateway).
  • Backend Integration: Connect middleware with SAP and Oracle systems using APIs and data transformation techniques.
  • DevOps: Develop and maintain CI/CD pipelines using Git hub actions and Jenkins
  • Infrastructure Automation: Use Terraform for provisioning and configuration management.
  • Container Orchestration: Deploy and manage middleware services using Kubernetes.
  • Security & Access Management: Implement secure authentication and authorization for APIs and cloud services.
  • Agile Collaboration: Participate in daily scrums, sprint planning, and retrospectives.

Required Qualifications:

  • Strong proficiency in Java for middleware and microservices development.
  • Hands-on experience with Python for serverless computing.
  • Proven experience with AWS services (Lambda, API Gateway, S3).
  • Familiarity with SAP and Oracle integration methods.
  • Solid understanding of Terraform and Kubernetes.
  • Experience with RESTful API design and security best practices.
  • Knowledge of CI/CD pipelines and DevOps principles.
  • Agile/Scrum experience.

Preferred Qualifications:

  • Experience with Genesys Cloud APIs and IVR integration.
  • AWS certification (Solutions Architect or Developer).
  • Familiarity with message queues (Kafka, RabbitMQ, AWS SQS).
  • Knowledge of monitoring tools (CloudWatch, ELK stack).

Technical Skills

  • Languages: Java, Python
  • Cloud Platforms: AWS (Lambda, S3, API Gateway), Azure
  • Infrastructure: Terraform, Kubernetes, Docker
  • Databases: Oracle, PostgreSQL
  • Tools & Frameworks: Spring Boot, Maven/Gradle, Git
  • Methodologies: Agile, Scrum, DevOps

Soft Skills

  • Strong problem-solving and analytical abilities.
  • Excellent communication and collaboration skills.
  • Ability to work independently and in teams.
  • Adaptability to changing priorities and technologies.

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at

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