Overview
Skills
Job Details
Job Summary
- This position is a direct report to the Technology Group Product Manager. Business Analyst is responsible for business systems related fields and how they align with user needs. Documents requirements, establishes scope, objectives and determines strategy for implementing systems related fields to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met.
Job Responsibilities
Own functional specifications and serve as a functional expert with a deep understanding of business needs on product capabilities by defining business requirements for NERC CIP procedures, performing quality assurance & define reporting and alerting requirements. Own and develop day to day relationship with partners, working with them to optimize and enhance integration as well as establish a deep understanding of our customers business and functional needs. Provide product expertise in regards to functional needs and processes
Conducting the vendor risk assessment and mitigating risks identified by the cyber team.
Align and support with strategic direction of broader IT organization. Contribute to the strategic vision/plans and identify product enhancements that improve customer experience and simplify current landscape
Facilitate and coordinate external benchmarking/best practice efforts and relationships with other business organizations
Provide specific contributions as directed by Product Leader
Job Specific Qualifications
Required Qualifications:
Bachelor s degree in Information Technology, Computer Science, Computer Engineering, Math or related technical field with a minimum of 6 years of relevant experience within the information technology field.
Must possess demonstrated leadership skills
Ability to work independently on technical issues. Utilize a broad knowledge of business analysis, acquired through progressive experience.
6+ years business analysis experience with proven experience supporting multiple, large sized, complex projects by documenting requirements, establishing scope, objectives and determining strategy for implementing or related fields to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met
6+ years proven experience working with project teams to determine implementation strategy
Experience in a team lead role through projects and other work planning experiences
Demonstrated experience on working with technical teams to develop options which address technical issues and satisfy business requirements
Experience with documentation and implementation of NERC CIP procedures
Guiding and mentoring the team to implement NERC procedures and lead the NERC audit sessions with the external auditors
Work and communicate with a wide range of people peers, vendors, staff members, broader functional and business leadership, and others. Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion
Ability to proactively communicate technical topics in a clear, succinct, and relevant way.
Demonstrated ability to perform assigned work proficiently.
Demonstrated ability to effectively interact with external constituent groups and customers.
Desired Qualifications:
Advanced degree, e.g. Masters of Information Technology
Strong leadership and influence skills. Ability to work through issues independently with successful outcomes
Excellent teamwork, facilitation, relationship building, and negotiation skills.
Thorough understanding of IT methodologies and IT/Business processes
Proactively identify key features, capabilities and areas of improvements needed within the products
- NERC-CIP background and experience
- BA experience on larger projects, preferably in the energy sector