Overview
On Site
Full Time
Skills
Account Reconciliation
Customer Support
ACH
Life Insurance
Work Ethic
Attention To Detail
Technical Support
Banking
Communication
Numeric Keypad
Microsoft Office
Job Details
Love What you do and make a difference . . .
We are looking for a Digital Banking Specialist to join our team! This position is responsible for:
Consider joining our team if you want:
What you will need to succeed:
Requirements
We are looking for a Digital Banking Specialist to join our team! This position is responsible for:
- Provide operational support of Wire Transfers
- Creates, verifies, issues and receives wire and fund transfers for processing
- Perform daily call back and account reconciliation activities
- Monitor the status of wire and fund transfers
- Investigate and researches disputes, suspicious or fraudulent activity for Wires, ACH, Debit Cards and Mobile Deposits while acting in accordance with state and federal regulations
- Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects, provide ongoing customer support for various bank products and services
- Provide Operational support for debit cards, mobile deposits and ACH
- Maintain a high degree of confidentiality in handling of transactions and nonpublic personally identifiable information.
Consider joining our team if you want:
- An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being nice to our customers and one another
- To start a professional career with Monday through Friday work hours and weekends off
- A career that provides opportunity for growth; promoting from within is our top priority
- A comprehensive benefits package including Health, Dental, Vision and life insurance; Time Off benefits ; and generous retirement contributions
What you will need to succeed:
- A smile and great attitude
- Highly developed sense of integrity and strong work ethic
- Personable and outgoing; able to talk with customers and build rapport/relationships
- Great attention to detail and providing accurate service
- Technically savvy; able to use multiple computer systems and ability to adapt to change
Requirements
- High school diploma or GED
- Experience providing technical support and performing complex troubleshooting
- Two years of banking experience preferred
- Excellent communication skills and personable attitude
- Ability to use various technical programs and devices; keyboarding, 10-key, Microsoft Office Suite, Smart phone, and digital channels
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.