Overview
Skills
Job Details
We are seeking a Senior Application Technical Lead to work On-Site at our Austin, Texas client playing a critical role in consolidating and transitioning application support services across multiple departments into a centralized IT organization. This role supports a strategic initiative to assess and implement the transition of decentralized or shadow IT resources into a centralized IT division. The project focuses on enhancing IT governance, optimizing service delivery, and improving enterprise-wide visibility, security, and reporting. This transformation will involve evaluating current IT roles, aligning resources with a new organizational design, and facilitating infrastructure and application support integration. You will work collaboratively with cross-functional teams and business units to evaluate existing application support structures, recommend integration strategies, and guide the alignment of support services under the new centralized model.
Key Responsibilities:
- Review and assess current application support responsibilities distributed across various business units.
- Identify and recommend consolidation opportunities to eliminate redundancies and optimize support coverage.
- Lead the technical integration of application services into the centralized IT structure.
- Collaborate with stakeholders to understand application dependencies, support needs, and service-level requirements.
- Support the transition planning, role realignment, and onboarding of staff affected by application support changes.
- Contribute to the development of standardized processes and procedures for application support and maintenance.
- Partner with Organizational Change Management (OCM) and communications teams to ensure smooth stakeholder engagement and adoption of new support models.
- Provide technical leadership in defining scalable and sustainable application support practices.
- Help inventory and assess current and planned IT systems and projects for centralization.
Requirements:
- Minimum of 8 years of experience in enterprise application support or technical leadership roles.
- Proven experience leading application integration or centralization efforts across complex organizational structures.
- Deep understanding of application lifecycle management, infrastructure support, and IT service delivery.
- Experience working in or with public-sector organizations, with an understanding of government IT structures and governance models.
- Strong analytical and problem-solving skills; able to assess current-state operations and recommend effective transition strategies.
- Effective communicator with experience collaborating across diverse stakeholder groups.
- Familiarity with classification analysis, organizational redesign, and role alignment strategies is a strong plus.
- Experience supporting large-scale IT transformation or OCM initiatives is highly desirable.
Preferred:
- PMP, ITIL, or relevant technical certifications.
- Experience in multi-department or enterprise-wide IT consolidation projects.
- Understanding of cybersecurity, access control, and enterprise application security in the public sector.