Overview
On Site
$50 - $50 per hour
Contract - W2
Contract - 6+ month(s)
Skills
Product Analyst - Pinnacle
Job Details
We have a current opportunity for a Product Analyst - Pinnacle on a contract basis. The position will be based in Orlando but open for remote candidates.
Position Summary
The Pinnacle Product Analyst supports the design, development, implementation, and optimization of the Pinnacle healthcare analytics platform within the hospital system. This role serves as the liaison between clinical, operational, and IT teams, ensuring The analyst is responsible for gathering business requirements, analyzing processes, configuring system features, and supporting end-users through training and issue resolution.
Key Responsibilities
- Collaborate with stakeholders across clinical, financial, and operational departments to gather requirements and translate them into Pinnacle system configurations and enhancements.
- Analyze workflows and identify opportunities to improve efficiency, compliance, and patient safety using Pinnacle tools and reporting features.
- Serve as a subject matter expert (SME) on Pinnacle modules, dashboards, and analytics capabilities.
- Partner with IT teams to support system upgrades, integrations, and data migrations related to Pinnacle.
- Develop test plans, perform system testing, and validate results to ensure data accuracy and functionality.
- Provide tier-2 support for Pinnacle-related incidents, escalating issues as necessary.
- Design and deliver training materials, user guides, and documentation for clinicians and administrative staff.
- Monitor system performance, troubleshoot problems, and recommend corrective actions.
- Ensure compliance with HIPAA, hospital policies, and industry regulations in all Pinnacle-related activities.
- Support data governance efforts by validating data integrity and consistency across reporting platforms.
Education & Experience:
- Bachelor's degree in healthcare administration, Information Systems, Business, or related field (required).
- 5+ years of experience in healthcare IT, product analysis, or clinical informatics, preferably within a hospital or health system.
- Prior experience with Pinnacle software (or similar analytics/clinical decision support tools) strongly preferred.
Skills & Competencies:
- Strong analytical and problem-solving skills with attention to detail.
- Ability to translate technical information into user-friendly documentation.
- Excellent communication and stakeholder management skills.
- Knowledge of healthcare operations, terminology, and regulatory requirements.
- Proficiency in SQL, data analysis, and reporting tools a plus.
- Ability to manage multiple priorities and work in a fast-paced healthcare environment.
Working Conditions
- Hybrid work environment (onsite and remote as needed).
- Occasional evening or weekend work required for system upgrades or go-lives.
- Direct interaction with clinicians, administrators, and IT teams.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.