Manager I, Business Analytics (Member Strategy Office)

Overview

Conduct analyses and gather, organize and review data to identify internal and external strategic issues and opportunities affecting growth and profitability of the organization. Contribute to the development of functional strategy by recommending best practices and process improvements. Develops specialized skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Manages a team of Business Analysts and is responsible for strategy and planning to align business operations with the credit union's mission and goals.
• Develop work plans and manage the execution of daily, weekly, and monthly reporting and analytics activities
• Lead execution of data collection projects that support data governance and collection decisions and practices
• Collaborate with business units and data scientists to define data quality rules and implement standard processes
• Ensure accuracy, integrity, and usability of cleaned data used across dashboards and ad-hoc reports
• Track team performance, assign projects, and evaluate capacity against business needs
• Coach team on advanced data validation and profiling techniques to reduce inconsistencies and redundancies

Qualifications

• Bachelor's degree in related field or equivalent combination of training, education and experience
• College/university degree and 5+ years work experience; 1+ years of management experience
• Proven ability to lead a team of data analysts, setting clear objectives and enabling team members to contribute effectively to analytics projects
• Ability to identify opportunities for improvement within data analytics processes and implementing best practices for efficiency
• Effective in communicating analytical results and recommendations to non-technical stakeholders, bridging the gap between data and business implications
• In-depth knowledge of data analytics tools and programming languages (e.g., SQL, Python, R) to guide analytical methods and practices
• Effective leadership in managing a team, driving performance to meet organizational goals
• Ability to identify challenges and develop practical solutions that optimize team performance
• Skill in managing daily operations with a focus on efficiency and productivity
• Strong interpersonal skills for coordinating with team members and other departments
• Commitment to empowering team members to take initiative and make decisions in their roles
• Proficiency in setting goals and evaluating team performance to achieve business objectives

Desired Qualification(s)

• Master's Degree in related field or equivalent combination of training, education and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.