Desktop Management - Infrastructure Services (IS) Nashville - TN - Tennessee

Overview

On Site
$55 - $55
Accepts corp to corp applications
Contract - W2
Contract - 12 month(s)

Skills

Desktop Management
Infrastructure Services
PC Installation
Network Maintenance
Technical Problem Resolution
Software Application Support

Job Details

Nashville TN

Job Description:

>> Build and install PCs, telephone systems, wireless Networks and peripheral devices

>> Provides advice and guidance to colleagues regarding incidents

>> Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

>> Identify, log and resolve technical problems with software applications or network systems

>> Identify potential changes and system improvements to present to senior team leaders for consideration and implementation

>> Ensure that work is carried out within agreed service levels and in accordance with department guidelines

>> Create, maintain, and distribute reports of progress to senior leadership

>> Migrating servers from Windows XP to Windows 7 or higher platform

>> Maintain client databases with up to date solutions and clear record of activities

>> Explain and document technical issues in a clear way to clients

>> Use call logging system to accurately record telephone requests

Requirements:

>> Strong Problem Solving and Analytical skills

>> Excellent communication (writtenoral) presentation skills

>> Ability to interact with internalexternal clients and handle escalations

>> Highly committed to meet the business objectives

>> Ability to build and maintain strong working relationships

>> ITIL knowledge

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