AV Studio, equipment coordinator with small event exp

W2 Only. Onsite in South San Francisco.

Job Summary We are seeking a highly organized, creative, and customer-focused AV Studio Facilities Coordinator to support our dynamic User Research, Collaboration, and Strategy sessions at Genentech's South San Francisco campus.

This pivotal role will ensure the seamless execution of human-centered design initiatives within our dedicated studio space. The ideal candidate will possess a strong background in event planning, audio-visual equipment operations, and a flexible mindset, capable of adapting to evolving partner and consumer needs.

This role requires a pleasant and welcoming disposition to create an optimal environment for patient, provider, employee, and partner engagement.

2. Key Roles and Responsibilities

Event and Session Management: Coordinate and execute all logistical aspects of small to medium-sized user research, collaboration, and strategy sessions, including scheduling, room setup, catering, and materials preparation.

Audio-Visual (AV) Operations: Proficiently operate and troubleshoot all in-studio AV equipment, including cameras, microphones, projectors, and video conferencing systems, ensuring high-quality virtual and in-person experiences.

Vendor Coordination: Manage relationships and logistics with multiple external vendors, including catering, equipment rental, and specialized service providers, ensuring compliance with Genentech's standards.

Participant Support: Provide a welcoming and supportive environment for all participants, including patients, providers, employees, and external partners, addressing their needs and ensuring a positive experience.

Studio Maintenance and Readiness: Ensure the studio space is consistently organized, clean, and fully operational, proactively identifying and addressing any facility-related issues.

Maintenance Schedule Management: Develop and manage a proactive maintenance schedule for all studio equipment and infrastructure, coordinating with and supporting building operations teams to ensure timely and efficient repairs and preventative maintenance.

Adaptability and Problem Solving: Quickly pivot and adapt to changing session requirements, unexpected challenges, and partner requests with a solution-oriented approach.

Compliance and Security Adherence: Operate within a highly regulated and restricted environment, strictly adhering to all security, compliance, and privacy protocols related to sensitive participant data and confdential information.

Logistics and Inventory: Manage studio supplies, equipment inventory, and coordinate shipping/receiving as needed for session requirements.

3. Education Requirements
Bachelor's degree or higher in Event Planning, Meeting & Convention Management, Entertainment Management, Logistics, Show Production, or a related field.
A minimum of 5 years of hands-on experience leading and supporting small to medium-sized meetings and events, with demonstrated experience managing multiple vendors, virtual and in-person technology, and operating within security and compliance-constrained regulated environments.
4. Work Conditions This is a full-time, on-campus position located at the Studio in Global Pharma's South San Francisco campus.

The Facilities Coordinator will be required to be on campus every workday. Occasional travel to other locations may be required, up to 20% of the time, to support onsite initiatives or events.