Overview
On Site
Full Time
Skills
FOCUS
Resource Planning
Vendor Management
Productivity
Forecasting
Design Review
Engineering Design
Program Management
Microsoft Office
Project Management
Communication
Management
Partnership
Team Management
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2088931
Job Description:
Design Operations Program Manager
Apex Systems is a global IT services provider, and our staffing practice has an opening for a Design Operations Program Manager to place at our client, a multinational technology corporation.
Client: Multinational technology corporation
Terms: 18-month contract
Location: Fully remote, with required availability during PST core business hours.
Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Ty Kurucz at Please reference Request ID: 2088931 - Design Operations Program Manager.
Overview
The purpose of this team is to create holistic customer experiences and innovate future web experiences. Their diverse team collaborates to quickly build seamless and enjoyable experiences for billions of customers worldwide.
This role will primarily focus on two areas:
Creative Operations: Collaborate with design leaders and work closely with design teams to create and refine project briefs, prioritize tasks, and facilitate reviews. The goal is to ensure alignment and optimize processes for achieving objectives.
Production Operations: Create efficiencies in the design and production process, enabling designers to deliver high-quality work on time. Responsibilities include staff and resource planning, vendor management, and overseeing all aspects of delivering the teams work.
Responsibilities
Partner with Design, Product, and Engineering leadership to develop an understanding of product vision.
Drive design deliverables for each product cycle.
Refine Studio's design process for maximum efficiency and quality output.
Operationalize design process and efficiency to increase productivity.
Manage design work items, scope, and requirements.
Identify capacity and forecast for design workloads.
Partner with Design Managers to negotiate scope with partners and leadership according to bandwidth.
Facilitate design reviews and ensure actions are captured and communicated.
Review tools and the process to optimize cross-team collaboration.
Help track resourcing needs and start the conversation on asks with Design Managers.
Requirements
6+ overall years of experience in the field.
Education in interface business, engineering, design, or a highly related field with significant industry experience.
Strong interest in and aptitude for learning new technologies and skills.
Highly effective in a fluid and evolving environment, always ready with a creative solution.
Top 3 Must-Haves
1. Minimum 6+ years of experience with program management; prior experience in design ops preferred.
2. Minimum 6+ years of experience with Proficiency in modern project tracking software (not limited to specific tools) and Microsoft Office/M365 suite.
3. Minimum 6+ years of experience with Project management skills, including capacity tracking and prioritization.
Opportunity Highlights
This role provides the opportunity to shape and improve operational processes, enabling designers to maximize their creative time and Involvement in cross-functional collaboration with PMs and engineers, enhancing project management and communication skills.
Direct partnership with design leaders managing teams of 11-20+ designers, offering exposure to large-scale design operations.
Other
1-3 rounds of interviews.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Design Operations Program Manager
Apex Systems is a global IT services provider, and our staffing practice has an opening for a Design Operations Program Manager to place at our client, a multinational technology corporation.
Client: Multinational technology corporation
Terms: 18-month contract
Location: Fully remote, with required availability during PST core business hours.
Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Ty Kurucz at Please reference Request ID: 2088931 - Design Operations Program Manager.
Overview
The purpose of this team is to create holistic customer experiences and innovate future web experiences. Their diverse team collaborates to quickly build seamless and enjoyable experiences for billions of customers worldwide.
This role will primarily focus on two areas:
Creative Operations: Collaborate with design leaders and work closely with design teams to create and refine project briefs, prioritize tasks, and facilitate reviews. The goal is to ensure alignment and optimize processes for achieving objectives.
Production Operations: Create efficiencies in the design and production process, enabling designers to deliver high-quality work on time. Responsibilities include staff and resource planning, vendor management, and overseeing all aspects of delivering the teams work.
Responsibilities
Partner with Design, Product, and Engineering leadership to develop an understanding of product vision.
Drive design deliverables for each product cycle.
Refine Studio's design process for maximum efficiency and quality output.
Operationalize design process and efficiency to increase productivity.
Manage design work items, scope, and requirements.
Identify capacity and forecast for design workloads.
Partner with Design Managers to negotiate scope with partners and leadership according to bandwidth.
Facilitate design reviews and ensure actions are captured and communicated.
Review tools and the process to optimize cross-team collaboration.
Help track resourcing needs and start the conversation on asks with Design Managers.
Requirements
6+ overall years of experience in the field.
Education in interface business, engineering, design, or a highly related field with significant industry experience.
Strong interest in and aptitude for learning new technologies and skills.
Highly effective in a fluid and evolving environment, always ready with a creative solution.
Top 3 Must-Haves
1. Minimum 6+ years of experience with program management; prior experience in design ops preferred.
2. Minimum 6+ years of experience with Proficiency in modern project tracking software (not limited to specific tools) and Microsoft Office/M365 suite.
3. Minimum 6+ years of experience with Project management skills, including capacity tracking and prioritization.
Opportunity Highlights
This role provides the opportunity to shape and improve operational processes, enabling designers to maximize their creative time and Involvement in cross-functional collaboration with PMs and engineers, enhancing project management and communication skills.
Direct partnership with design leaders managing teams of 11-20+ designers, offering exposure to large-scale design operations.
Other
1-3 rounds of interviews.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.