Overview
Skills
Job Details
Job Title: Technical Business Analyst- w2
This is not a standard Business Analyst role that just gathers requirements. This is a Senior Process & Technology Optimization Specialist.
The core mission is to act as the critical link between business operations and IT to design, streamline, and govern business processes. They are looking for a seasoned professional who can not only identify inefficiencies but also architect the future-state processes and ensure the technical solutions (built by IT) correctly implement them. The emphasis is on continuous improvement, measurable outcomes (KPIs), and driving tangible business value.
Domain for Candidate Search
You should search for candidates with experience in complex, logistics-heavy, and compliance-driven industries. The domain is less about a specific software and more about the nature of the business processes.
Primary Domain Focus:
Supply Chain & Logistics: This is the strongest parallel. Look for candidates who have worked on warehouse management, transportation management, order-to-cash, and inventory management processes. Companies like UPS, FedEx, DHL, XPO Logistics, or large retailers/distributors are ideal.
Manufacturing & Industrial Operations: Candidates from this background understand plant operations, procurement, quality control, and asset management. Companies like GE, Siemens, 3M, or any discrete/process manufacturing firm are relevant.
Environmental, Health & Safety (EHS) or Energy: While "Nice to Have," this is a direct hit. Look for candidates from companies like Veolia, Suez, other waste management firms, or oil & gas companies with a strong compliance focus.
Why these domains? They involve:
Physical assets moving through a system.
Complex regulatory and compliance requirements.
Data integration between field operations, logistics, and corporate systems.
A need for efficiency and cost-saving through process improvement.
Detailed Breakdown of Skills They Are Looking For
<>1. Core Competency & Mindset (The "What")</>Process Design & Re-engineering: Ability to define end-to-end processes from scratch, not just document existing ones.
Continuous Improvement (CI): Deeply ingrained CI mindset. They must have proven experience in establishing a framework for CI, not just participating in a few projects.
Governance & Accountability: Experience in defining roles, responsibilities, and ownership within a process workflow. This is a strategic, business-focused skill.
Data-Driven Decision Making: A strong focus on defining, tracking, and analyzing KPIs and process metrics to prove value and guide improvements.
Technical Liaison Capability: This is crucial. They must be fluent enough in technology to translate business needs into technical specifications for developers and to validate the built solution. Look for phrases like "understanding of data flows and integration points."
Tool Proficiency:
Process Mapping: Visio is explicitly mentioned. Also look for Lucidchart, Signavio, or ARIS.
Collaboration & Requirements Mgmt.: Jira & Confluence are key. This indicates an Agile/Scrum environment.
Data Analytics (Nice-to-Have): Power BI or Tableau. Even basic proficiency is a big plus.
Methodology Knowledge:
Lean / Six Sigma: Highly valued for process optimization and waste reduction.
Agile: For working with IT development teams (user stories, sprints).
Stakeholder Management: The role requires partnering with IT, Operations, and Business Leaders. They need the political savvy and communication skills to influence without direct authority.
Seniority & Communication: With 12-15 years of experience, they want a confident, autonomous professional. Communication must be clear, concise, and tailored to both technical and non-technical audiences.
Problem-Solving: Strong analytical and root-cause analysis skills.
Candidate Profile Summary
You are looking for a candidate who embodies this profile:
"A senior Business Analyst with a strong background in logistics, supply chain, or industrial operations, who is fundamentally a process architect. They are equally comfortable facilitating a workshop with operations managers to map a complex workflow as they are discussing API endpoints and data models with software developers. They are data-obsessed, speak the language of continuous improvement (Lean/Agile), and are driven by creating efficient, governed, and measurable business processes."
Suggested Search Keywords & Strings
Job Titles:
"Senior Technical Business Analyst"
"Business Process Analyst"
"Process Improvement Analyst"
"IT Business Analyst" (combined with process skills)
"Business Systems Analyst" (if they have a strong process focus)
Keywords to Include:
"Process Design" / "Process Modeling"
"Continuous Improvement"
"Lean" / "Six Sigma"
"Supply Chain" / "Logistics" / "Warehouse Management"
"Visio" / "Jira" / "Confluence"
"KPI" / "Metrics"
"Stakeholder Management"
"User Stories" / "Agile"