SFDC Business Systems Analyst

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

SFDC Business Systems Analyst
Salesforce Service Cloud
automating
improving workflows
custom reporting

Job Details

SFDC Business Systems Analyst

We re looking for a Techno-Functional SFDC Business Systems Analyst with strong expertise in Salesforce Service Cloud to join our team on a long-term contract. The ideal candidate will partner with cross-functional teams to streamline business processes and deliver scalable solutions that drive efficiency and performance.

Key Responsibilities:

  • Leverage Service Cloud to design and implement solutions that improve workflows and address operational gaps.

  • Collaborate with various departments to gather requirements and align system enhancements with business goals.

  • Manage the end-to-end process of new feature rollouts and system upgrades, ensuring smooth implementation and minimal disruption.

  • Work with third-party vendors as needed to deliver optimal Salesforce solutions.

Requirements:

  • Proven hands-on experience with Salesforce Service Cloud.

  • Strong background in business systems analysis with a mix of technical and functional expertise.

  • Ability to communicate effectively with both technical teams and business stakeholders.

  • Experience in driving automation, reporting, and system improvements.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.