Automotive Software Support / Infotainment Engineer

Title: Automotive Software Support / Infotainment Engineer

Location: Newark, CA 94560 USA

Duration: 12+ Months

Position Summary:

Description:

Candidate Requirements

Years of Experience Required: 5+ overall years of experience in the field.

Degrees or certifications required: Computer Science degree is required to be eligible for this role.

Disqualifiers: N/A

Best vs. Average: The ideal resume would contain ACM experience, diagnostic experience and ability to work within another ECU software.

• Performance Indicators: Performance will be assessed based on meeting deadlines and quality of work

Top 3 Hard Skills Required:

Minimum 5 years experience with access control module or another component on testing and diagnosis

Minimum 5 years experience with Linux

Minimum 5 years experience with Vector tool

We are seeking a Software Support Engineer with 5 years of experience to join our connectivity team and contribute to the development of stable software solutions. In this role, you will gain hands-on experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues. You will be also working with infotainment software system issues with multiple team for their own domain. You ll also assist in testing some of the key infotainment feature along with development. One another key responsibility is interacting with internal and external customer about issues and debugging them along with development team and provide solutions for field service engineering team.

Having work experience on TCU and Infotainment would be additional point. Responsibilities: Working with infotainment development team to understand and document issues to help field issues. Documenting steps clearly for knowledge transfer purposes.

Assist in performing OTA updates to vehicles and ensure smooth rollouts.

Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.

Participate in testing connectivity features and document results.

Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.

Gain exposure to vehicle communication protocols (e.g., CAN and CANoe).

Contribute to the maintenance of test infrastructure

Document issues clearly and coordinate with developers to resolve them efficiently.

Key Skills & Knowledge Areas:

Basic understanding of LTE, WiFi, GPS, and networking concepts.

Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).

Interest in Linux systems and embedded software testing.

Strong analytical and problem-solving skills.

Effective team collaboration and communication skills (written and verbal).

Qualifications:

5 years of experience in support engineering, system testing, or a related field.

Bachelor s degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.

Exposure to embedded systems, vehicle diagnostics, or connectivity technologies is preferred.

Eagerness to grow and learn from hands-on work in automotive software testing and debugging