IT Operations Engineer/Systems Engineer

Role: IT Operations Engineer/Systems Administrator

Location: Downtown, NJ (5 Days onsite)

JD:

As an IT Operations Engineer, you will ensure the reliability and performance of our on-

premise and hybrid IT environments. You ll manage Windows Server, Active Directory,

Office 365, and related infrastructure while supporting end-user needs, incident

resolution, and automation of routine IT tasks.

Key Responsibilities

Administer and maintain Windows Server, Active Directory, IIS, and Office 365

environments

Manage user provisioning, group policies, permissions, and access controls

Monitor and troubleshoot server, network, and application issues

Automate routine IT operations using PowerShell and other scripting tools

Support incident response and collaborate with other IT teams for issue

resolution

Implement and manage patching and basic system hardening for Windows

environments

Maintain IT documentation, inventory, and ITSM workflows (Jira, ServiceNow)

Assist with basic cloud integration tasks (e.g., Office 365, hybrid identity, IAM)

Requirements

Must-Have Skills

3+ years of IT operations or systems administration experience

Strong expertise with Windows Server administration, Active Directory, and IIS

Experience with Office 365 administration

PowerShell scripting for automation and administration

Familiarity with network troubleshooting (DNS, DHCP, VPN, firewalls)

Basic understanding of ITSM/incident management processes

Nice-to-Have

Exposure to AWS or Azure cloud environments

Familiarity with Linux systems (basic troubleshooting)

Awareness of basic security best practices (patching, MFA, IAM)

Knowledge of compliance frameworks like ISO 27001, SOC2

Soft Skills

Strong problem-solving and troubleshooting skills

Clear communicator with both technical and non-technical teams

Collaborative team player with a proactive mindset

Able to handle multiple priorities and respond effectively during incidents

Detail-oriented with a focus on operational reliability

Education & Certifications

Bachelor s degree in Information Technology, Computer Science, or equivalent

experience

Preferred certifications (not required):

o Microsoft Certified: Windows Server Hybrid Administrator Associate

o Microsoft 365 Certified: Enterprise Administrator Expert

o CompTIA Network+ or Security+