Product Manager

Job#: 3017199

Job Description:

Job Summary

Join our client's dynamic technology team dedicated to creating best-in-class immersive digital experiences for premier vacation brands. We are responsible for delivering end-to-end digital and physical guest experiences across Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business.

As a Product Manager, you will collaborate with cross-functional teams in Marketing, Sales, Operations, and Technology to drive digital excellence for consumer-facing web and mobile platforms. This role focuses on supporting and evolving membership-based programs from a digital perspective, ensuring a seamless and engaging experience across web and mobile applications. You will shape the roadmap, enhance functionality, and deliver innovative solutions that maximize member value and business impact, while also supporting day-to-day operational updates and ongoing maintenance.

Key Responsibilities

Strategic Partner Management

• Cultivate relationships and lead partner expectations, scope, budget discussions, and project communications.
• Ensure digital initiatives align with partner visions, goals, financial plans, and communication strategies.
• Serve as a consistent point of contact and accountability for digital business needs.
• Adapt to shifting priorities while managing multiple concurrent projects and workstreams.
• Build and lead business requirements, guiding partners through digital strategy implementation.
• Collaborate with other Product Owners across product lines to support a streamlined guest experience.

Innovative Product Leadership

• Translate marketing visions and digital strategy into detailed product requirements, user stories, and actionable workstreams.
• Develop project outlines including objectives, strategies, target audience, and execution considerations.
• Contribute to go-to-market strategies.
• Ensure timely, on-budget, and on-strategy delivery of marketing and operations-related projects.
• Lead feature development and backlog management; attend daily scrums to drive priorities and remove roadblocks.
• Identify and escalate unresolved business, strategy, scope, and budget issues.
• Create presentations to build advocacy for digital strategy with executive audiences and partners.
• Support delivery and ongoing maintenance, including product build, content configuration, and uptime collaboration.
• Develop effective working relationships with Creative, Media, Copy, Product, and Technology teams.
• Communicate strategic direction changes or priority shifts to ensure alignment with business goals.

Required Qualifications & Skills

• 3+ years of experience in digital product management roles involving marketing, brand strategy, technology (web & mobile), and digital strategy.
• 3+ years of experience in business, agency work, and/or digital environments.
• Proven ability to evolve and scale digital products, with experience driving continuous improvement for membership programs through data-driven enhancements.
• Strong leadership skills across multiple teams with a collaborative approach to delivering quality results.
• Familiarity with Agile methodologies and tools such as JIRA/Confluence.
• Proficient in managing technical, user, and business challenges in a fast-paced digital organization.
• Experience with tools and processes supporting go-to-market delivery, content/data configuration, and service integration.
• Advanced experience with complex content management systems for websites and mobile apps (including daily updates, new page builds, and troubleshooting).
• Strong analytical and quantitative skills; ability to use data and metrics to support decisions.
• Excellent verbal and written communication skills, including cross-functional collaboration and stakeholder engagement.
• Ability to navigate and influence within large matrix organizations.
• Experience with iOS/Android release lifecycle.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.