Overview
Skills
Job Details
Local to MI Preferred Required:
8+ years of Business Analysis experience, including direct product ownership in AI/ML initiatives.
Proven experience working in the automotive domain, preferably on service, repair, or dealer operations.
Strong knowledge of dealer workflows and service lifecycle.
Proficient in writing Gherkin-style user stories and defining clear, testable acceptance criteria.
Ability to map as-is business processes and identify gaps and opportunities.
Strong stakeholder management and interpersonal communication skills.
Familiarity with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).
Technical familiarity with AI/ML concepts and the ability to translate business needs into data science objectives.
Experience with StarParts or similar OEM service parts solutions.
Exposure to AI/ML use cases in automotive service optimization, predictive maintenance, or parts recommendation.
Understanding of automotive dealer management systems (DMS) or ERP tools.
Preferred Qualifications
Experience with StarParts or similar OEM service parts solutions.
Exposure to AI/ML use cases in automotive service optimization, predictive maintenance, or parts recommendation.
Understanding of automotive dealer management systems (DMS) or ERP tools.
Bachelor s degree in Business, Engineering, Computer Science, or a related field. Advanced degree is a plus.