Regional Field Technician - Remote + Travel - 6+ Months

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Lead Regional Field Technician

Remote + Up to 75% travel

6+ Months

$35 - $45/hr on W2 plus travel expenses

Lead Regional Field Technician reporting into our services practice capable of performing site surveys as well as onsite smart hands capabilities on behalf of client at various customer locations and oversee the work of field technicians from cleint, partner resources and subcontractors

Responsibilities:

• Perform as the onsite lead & liaison for client, partner resources and subcontractors
• Analyze, interpret, and ensure all supporting documentation needed to stage devices according to predefined specifications
• Develop documentation to be utilized for site surveys and/or onsite installation activities
• Conduct site surveys and review the findings with the customer, as well as field engineers, to ensure site remediation needs are addressed and field technicians are prepared for quality onsite activity outcomes
• Interview, schedule, manage and coordinate field technicians for multiple ongoing projects to include on site work and deliverable (as-built) processing
• Coordinate with the Project Management team in the execution of onsite activities
• Train field technicians on expectations, quality control and site work.
• Perform Dead on Arrival / Green Light testing
• Post installation Quality Assurance
• Integrate various infrastructure components based on the provided slotting matrix/cabling diagrams
• Console Management access to enable remote engineering
• Cabling installation included but not limited to: pulling cable, securing cable, splicing cable, running conduit, etc.
• Physical device placement including unboxing, racking, mounting network equipment

Qualifications:

• Leadership experience managing small teams
• Ability to adapt, make decisions and collaborate is very important
• Knowledge of network cabling, optic types
• Knowledge of infrastructure technologies
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common Networking Protocols
• Knowledge of updating the OS for Cisco, Juniper and other networking gear.
• Some experience in network implementations and support
• Familiar with network heat maps and software inclusive of Ekahau
• Related degree in computer science or electrical engineering or equivalent experience
• BICSI Installer or equivalent knowledge
• CCENT or equivalent knowledge
• Network + or equivalent knowledge
• A+ or equivalent
• Datacenter experience
• A minimum of 3 years' progressive experience in a related field
• Some experience in network implementations and support
• Experience communicating with peers or customers during problem resolution and operating efficiently under pressure.
• Experience with small or medium-to-large, complex project scopes and ambiguous details within work environment
• Ability to prioritize and use time management practices
• Ability to prioritize tasks based on fluctuating needs
• Ability to use judgement and analytical skills
• Up to 75% travel