Overview
Skills
Job Details
Company Overview:
World Wide Technology is looking for SD WAN Engineer. This job is part of WWT's Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT's preferred partners.
World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation we inspire, build and deliver business results, from idea to outcome.
Based in St. Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, Intel, AWS, Microsoft, and F5, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT employs more than 5,400 people and operates in more than 2+ million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For " list for the eighth consecutive year and was awarded for multiple categories on Glassdoor's 2019 Employees' Choice Awards, honoring the Best Places to Work.
Job Description:
Job Title: SD WAN Engineer
Location: On site Santa Clara
Duration: 6 months (likely to be extended)
Job Description:
Our customer is seeking a skilled SD WAN Engineer to join our team. The ideal candidate will have extensive experience in designing, implementing, and managing Software-Defined Wide Area Networks (SD-WAN). This role is crucial for optimizing network performance and enhancing connectivity across various locations. The SD WAN Engineer will be responsible for assisting the customer with the ongoing operation of security infrastructure requirements related to Fortinet s products. This includes configuration, updates, and support. The engineer will be located at the customer premises and will work closely with the customer personnel and Fortinet's support team.
Key Responsibilities:
- Design, implement, and manage SD-WAN solutions to ensure reliable and efficient connectivity.
- Configure network devices and perform regular system updates.
- Monitor network performance and troubleshoot connectivity issues.
- Collaborate with internal teams and external customers to understand network needs and provide technical support.
- Oversee network deployment and maintenance operations.
- Ensure network security and compliance with industry standards.
- Preparation, review, and validation of Fortinet s product configuration.
- Development and maintenance of best practice diagnostic procedures to ensure effective operations and maintenance.
- Problem investigation and resolution in collaboration with the customer's personnel and Fortinet s support team.
- Network-related testing to verify operation in the customer's environment.
- Troubleshooting of network issues and acting as a local point of contact for incidents.
- Assistance on open support tickets with Fortinet s support organization.
- Provision of procedures and requirements for upgrading Fortinet s software.
- Ongoing knowledge transfer on the use of Fortinet s products.
- Inventory tracking of hardware and software revisions.
Required Qualifications:
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- Professional understanding of SD-WAN and network security.
- Certifications in FortiGate Firewalls and SD-WAN technologies.
- Experience with Fortinet Secure SD-WAN technologies.
- Experience with Nexus switch configuration and troubleshooting.
- Proficiency in Palo Alto and/or Firepower firewalls configuration and troubleshooting.
- Knowledge of Cisco Wireless Controllers and wireless 802.11 troubleshooting.
- Familiarity with Cisco Spaces, Cisco Routers & Switches, and Cisco DNA.
- Ability to debug and troubleshoot VPNs, perform PCAP & Log Analysis.
- Experience with Cherwell for problem or project ticket management.
Nice to Have Skills:
- Cisco Collaboration or Webex/Call Manager.
- Cisco Contract Center configuration and troubleshooting.
- Cisco Umbrella configuration and troubleshooting.
- Cisco ThousandEyes configuration and troubleshooting.
- Experience with Viptela (Cisco SD-WAN).
- Knowledge of cloud technologies and IaaS (vendor agnostic).
- Linux proficiency.