Overview
Remote
$120,000 - $150,000
Full Time
Skills
Machine Learning
Atificial Intelligence
Python
Bilingual
Job Details
**REMOTE - Must be local to Orlando, FL | Bilingual (English/Spanish) preferred | AI/ML Experience is a must**
Our Client's new AI Center of Excellence is building a lean, impact-driven team to weave best-in-class AI chatbots, adaptive-learning engines, analytics into every corner of our academic and administrative ecosystem. If you love turning cutting-edge SaaS platforms into secure, FERPA-compliant services that faculty, staff, and students actually use, we want to meet you.
Qualifications:
- Fully bilingual preferred (English and Spanish), oral and written.
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent combination of education, certifications, and experience)
- 5 + years integrating SaaS/PaaS solutions
- 2 + years deploying AI/ML or LLM platforms (e.g., OpenAI Enterprise, AWS Bedrock, Anthropic)
- Proven success delivering API-first integrations in higher-ed or other regulated sectors (FERPA, HIPAA, GDPR)
- Hands-on proficiency with Python and/or TypeScript for connector scripts and automation.
- Deep understanding of SAML/OIDC, SCIM, LTI 1.3, webhooks, and REST/GraphQL best practices. Strong troubleshooting, root-cause analysis, and documentation skills.
Essential Duties and Responsibilities:
- Translate user stories into objective evaluation criteria (accuracy, accessibility, cost, data residency).
- Run POCs and bake-offs; perform risk assessments; document findings for procurement.
- Design secure, scalable reference architectures that connect vendor APIs, LMS, SIS, IdP, and data lakes.
- Specify SSO, SCIM/LTI, and webhook patterns to ensure end-to-end traceability.
- Stand up tenants or SaaS instances; configure roles, data-retention, and content filters.
- Establish SLIs/SLOs, logging, and alerting; negotiate and track vendor SLAs.
- Partner with Information Security to complete DPIAs, negotiate DPAs, and pass annual audits.
- Maintain model-risk documentation, change logs, and end-user disclosures.
- Own tier-2 escalation, root-cause analysis, and vendor ticketing.
- Track roadmap changes from vendors; plan version upgrades and feature roll-outs.
- Stay current with AI market trends, recommending pragmatic upgrades or vendor switch-outs.
- Deliver demos, training sessions, and bilingual knowledge-transfer materials for IT and functional teams.
Nice-to-Have certs: ITIL 4, Azure Administrator, Security+.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.