NOC Technician (Remote)

Overview

Remote
On Site
28.12/hr - 32.14/hr
Full Time

Skills

Element management system
Routers
RS-232
X.25
A+
Telephone exchange
NOC
SAP BASIS
Cisco
Juniper
Nokia
Switches
Telecommunications
Cabling
Internet
IP
Junos
Virtual Routing and Forwarding
OSPF
Border Gateway Protocol
Documentation
Network
Management
Bridging
EMS
Operations support systems
Inventory
Provisioning
Testing
Migration
Ethernet
ISDN
Telnet

Job Details

Our client is looking for a NOC Technician for a 12-month contract in Charlotte, NC 28277.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.

Contract Duration: 12 months

Required Skills & Experience
  • Bachelor's degree or equivalent education and relevant experience
  • 3+ years of related experience
  • Experience with Cisco, Juniper, and Nokia platforms
  • Layers 2 & 3 switch and router configuration and troubleshooting.
  • Experience with isolation of telecom equipment trouble

Desired Skills & Experience
  • Telecom/Cable/Internet Service Provider industry IP NOC experience
  • Cisco or Junos Certification
  • RS232 and X.25 experience
  • VRF, OSPF, BGP experience

What You Will Be Doing
  • Maintain excellent acknowledgement and response time to alarms and customer calls.
  • Provide high quality documentation of network failures and maintenance activity.
  • Analyze, diagnose, sectionalize, isolate, and resolve trouble situations.
  • Manage and correlate multiple trouble reports.
  • Manage and guide restoration bridges or calls to facilitate fix with other teams.
  • Provide direct support to technicians in restoration activities associated with alarm and/or outage conditions of elements managed.
  • Provide follow up and closure of assigned trouble tickets.
  • Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, alarming, provisioning and other support systems is a plus
  • Make port and IP assignments from connection requests
  • Fulfill connection requests by configuring and testing the port.
  • Migration work that may start inside a maintenance window.
  • Troubleshooting central office connectivity (Ethernet, RS232, ISDN, X.25, Sync, and Async reverse telnet).

About Motion Recruitment Partners, LLC