Tech Support Specialists

Overview

On Site
Depends on Experience
Contract - W2

Skills

Collaborate
Effective communication
Tech Support
Windows
Attention to detail
Information Technology

Job Details

Job Title: Tech Support Specialists (Contract)

Location: Houston, TX 77074 - Onsite

Open Positions: 3

Type of Work: Contract

Duration: Until February

Responsibilities:

  • Perform laptop re-imaging tasks to restore systems affected by a recent ransomware attack.
  • Provide onsite technical support in Houston, TX, ensuring the efficient and timely resolution of laptop-related issues.
  • Collaborate with IT teams to implement security measures and prevent future incidents.
  • Work in a dynamic environment to meet project goals and deadlines.

Requirements:

  • Proven experience in re-imaging laptops and resolving Windows-related issues.
  • Familiarity with security protocols and practices to mitigate ransomware threats.
  • Ability to work on-site in Houston, TX, with strong attention to detail.
  • Excellent problem-solving skills and a proactive approach to troubleshooting.
  • Effective communication skills to interact with end-users and IT teams.

Start Date:

  • Targeting a start date for next week to ensure a swift response to the ongoing project.

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