Overview
Hybrid
Depends on Experience
Full Time
Skills
Troubleshooting
Troubleshooting technical issues
Job Details
Job Description:
Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that will be used by the design and development teams to build the technical solutions that fulfills the business needs.
Technical Skills:
One or more of the following skills are desired.
Experience with Analytics; Data Processing
Responsibilities:
- Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
- Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
- Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team
- Create systems and business process models, specifications, diagrams and charts to provide direction to developers and/or the project team
- Assists with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders
- Tracks the status of requirements throughout the project lifecycle; enforce and redefine asnecessary
- Communicates changes, enhancements and modifications of business requirements to project managers, sponsors and other stakeholders so that issues and solutions are understood
- Coordinates user acceptance testing (UAT)
- Monitors and reviews levels of IT services specified in the service-level agreements (SLAs) with the business
- Research, review and analyze the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly
- Maintains system protocols by writing and updating procedures
- Provides references for users by writing and maintaining user documentation; provide help desk support; train users
- Prepares technical reports by collecting, analyzing, and summarizing information and trends
Top 3 must-have hard skills stack-ranked by importance
1 Troubleshooting technical issues
2 Problem-solving skills
3 Communication skills, written and verbal
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.