Overview
Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Skills
ServiceNow
IT Service Management
Configuration Management Database
SPM
Systems Architecture
Change Request Management
API
Automated Testing
Business Rules
Scripting
Workflow
Google App Engine
Web Portals
IT Operations
Unit Testing
HRSD
CIS
CAD
ATF
Flow Designer
Widget Development
Glide API
JavaScript
ITOM
Source2Pay
MID Server
ServiceNow Studio
Job Details
Position Duties and Tasks:
Design, develop, and implement ServiceNow applications and integrations.
Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.
Develop and maintain custom applications/modules using ServiceNow Studio.
Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.
Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
Develop reports, dashboards, and performance analytics widgets.
Perform code reviews, unit testing, and maintain code quality and security.
Maintain documentation on configurations, customizations, and system architecture.
Documents all work for future reference.
Able to work in a team environment.
Able to communicate effectively orally and in writing.
Participate in Agile/Scrum development cycles and sprints.
Required Skills:
Bachelor s degree in computer science, Information Systems, or related field.
5+ years of hands-on ServiceNow development experience.
Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.
Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
Familiarity with Agile/Scrum methodologies.
ServiceNow Certified System Administrator (CSA) is required.
ServiceNow Certified Application Developer (CAD).
Desired Skills:
ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery).
Experience with Automated Test Framework (ATF).
Exposure to ServiceNow App Engine and Flow Designer.
Understanding of CMDB and Discovery.
Knowledge of Employee Service Portal and custom widget development
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.