Overview
On Site
USD 40.00 - 50.00 per hour
Full Time
Skills
Policy Administration
Multi-factor Authentication
Lifecycle Management
Provisioning
Workflow
Management
Reporting
Roadmaps
User Experience
Technical Writing
Onboarding
Service Desk
Help Desk
Phone Support
Customer Service
Computer Hardware
Application Support
Cloud Computing
Technical Support
End-user Computing
Regulatory Compliance
Microsoft Office
Microsoft Exchange
Microsoft Windows
Hardening
Microsoft Azure
Active Directory
Endpoint Protection
Root Cause Analysis
Mentorship
IT Security
Communication
ServiceNow
IT Service Management
Windows PowerShell
Scripting
Microsoft
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
One of TEKsystems' clients is seeking a highly skilled and proactive Level EUC III Engineer with advanced expertise in Microsoft 365, Intune, and modern endpoint management. This role goes beyond day-to-day helpdesk support - you will serve as a technical SME (Subject Matter Expert) for endpoint services, ensuring secure, efficient, and seamless user experiences across our enterprise environment.
The ideal candidate will have proven success designing, supporting, and optimizing Windows 11, Microsoft Entra ID (Azure AD), Intune, and the M365 ecosystem, along with a passion for driving automation and modern workplace initiatives.
Key Responsibilities
Act as a Level III escalation point for complex EUC issues, working closely with Level I/II teams.
Lead the administration, configuration, and troubleshooting of Microsoft Intune (device compliance, security baselines, Autopilot, application deployment,
conditional access).
Manage and optimize Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) with advanced troubleshooting and policy management.
Administer and support Microsoft Entra ID (Azure Active Directory), including conditional access, MFA, role-based access, and identity lifecycle management.
Design, implement, and maintain modern endpoint management strategies, including Windows Autopilot provisioning and policy-based configuration.
Create and maintain PowerShell scripts and automation workflows for endpoint management and reporting.
Collaborate with security and infrastructure teams to enforce compliance, Zero Trust principles, and endpoint security posture.
Contribute to IT roadmaps and EUC strategy, recommending improvements in tools, processes, and user experience.
Maintain technical documentation, SOPs, and knowledge bases to empower Level I/II teams.
Support onboarding/offboarding processes at a high technical level, ensuring alignment with compliance and security standards.
Skills
Technical support, Troubleshooting, Customer service, Windows, Active directory, Desktop, Hardware, Office 365, Application support, Cloud, Support, Azure, Service desk, Help desk support, Help desk, Phone support
Top Skills Details
Technical support, Troubleshooting, Customer service, Windows, Active directory, Desktop, Hardware, Office 365,Application support, Cloud, Support
Additional Skills & Qualifications
Requirements
5+ years of IT support or EUC experience, with at least 2 years in a Level III or advanced support role.
Deep expertise in Microsoft Intune/MEM (compliance, Autopilot, conditional access, advanced policies).
Strong proficiency in Microsoft 365 administration (Teams, Exchange, SharePoint, OneDrive).
Proficiency with Windows 11 endpoint support and security hardening.
Solid experience with Microsoft Entra ID / Azure Active Directory.
Strong knowledge of endpoint security practices and integration with Defender for Endpoint.
Excellent troubleshooting and root-cause analysis skills, with proven success handling escalations.
Ability to lead initiatives, mentor junior staff, and collaborate across IT/security teams.
Strong communication skills and customer-first mindset.
Preferred Qualifications
Experience with ServiceNow, Freshservice, or equivalent ITSM tools.
PowerShell or scripting expertise for automation.
Familiarity with Defender for Endpoint, Microsoft Purview, and Zero Trust security models.
Relevant certifications such as MD-102 (Endpoint Administrator Associate), MS-102 (M365 Administrator), or SC-300 (Identity & Access Administrator).
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $40.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Birmingham,AL.
Application Deadline
This position is anticipated to close on Sep 9, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
One of TEKsystems' clients is seeking a highly skilled and proactive Level EUC III Engineer with advanced expertise in Microsoft 365, Intune, and modern endpoint management. This role goes beyond day-to-day helpdesk support - you will serve as a technical SME (Subject Matter Expert) for endpoint services, ensuring secure, efficient, and seamless user experiences across our enterprise environment.
The ideal candidate will have proven success designing, supporting, and optimizing Windows 11, Microsoft Entra ID (Azure AD), Intune, and the M365 ecosystem, along with a passion for driving automation and modern workplace initiatives.
Key Responsibilities
Act as a Level III escalation point for complex EUC issues, working closely with Level I/II teams.
Lead the administration, configuration, and troubleshooting of Microsoft Intune (device compliance, security baselines, Autopilot, application deployment,
conditional access).
Manage and optimize Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) with advanced troubleshooting and policy management.
Administer and support Microsoft Entra ID (Azure Active Directory), including conditional access, MFA, role-based access, and identity lifecycle management.
Design, implement, and maintain modern endpoint management strategies, including Windows Autopilot provisioning and policy-based configuration.
Create and maintain PowerShell scripts and automation workflows for endpoint management and reporting.
Collaborate with security and infrastructure teams to enforce compliance, Zero Trust principles, and endpoint security posture.
Contribute to IT roadmaps and EUC strategy, recommending improvements in tools, processes, and user experience.
Maintain technical documentation, SOPs, and knowledge bases to empower Level I/II teams.
Support onboarding/offboarding processes at a high technical level, ensuring alignment with compliance and security standards.
Skills
Technical support, Troubleshooting, Customer service, Windows, Active directory, Desktop, Hardware, Office 365, Application support, Cloud, Support, Azure, Service desk, Help desk support, Help desk, Phone support
Top Skills Details
Technical support, Troubleshooting, Customer service, Windows, Active directory, Desktop, Hardware, Office 365,Application support, Cloud, Support
Additional Skills & Qualifications
Requirements
5+ years of IT support or EUC experience, with at least 2 years in a Level III or advanced support role.
Deep expertise in Microsoft Intune/MEM (compliance, Autopilot, conditional access, advanced policies).
Strong proficiency in Microsoft 365 administration (Teams, Exchange, SharePoint, OneDrive).
Proficiency with Windows 11 endpoint support and security hardening.
Solid experience with Microsoft Entra ID / Azure Active Directory.
Strong knowledge of endpoint security practices and integration with Defender for Endpoint.
Excellent troubleshooting and root-cause analysis skills, with proven success handling escalations.
Ability to lead initiatives, mentor junior staff, and collaborate across IT/security teams.
Strong communication skills and customer-first mindset.
Preferred Qualifications
Experience with ServiceNow, Freshservice, or equivalent ITSM tools.
PowerShell or scripting expertise for automation.
Familiarity with Defender for Endpoint, Microsoft Purview, and Zero Trust security models.
Relevant certifications such as MD-102 (Endpoint Administrator Associate), MS-102 (M365 Administrator), or SC-300 (Identity & Access Administrator).
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $40.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Birmingham,AL.
Application Deadline
This position is anticipated to close on Sep 9, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.