Information Technology Manager

Essential Functions:

• Leads the IT department in the delivery of reliable, secure, and scalable infrastructure services across the organization.
• Works closely with the CIO in providing and supporting vision and direction for IT operations, with focus on system integrity, uptime, user satisfaction, and cybersecurity.
• Executes the Company's strategic technology roadmap and supports alignment with business goals, including digital transformation and modernization initiatives.
• Plans for scalable infrastructure and systems to support company growth, remote/hybrid work, and evolving business needs.
• Champions cybersecurity initiatives in partnership with the Information Security Manager, ensuring compliance with regulatory and internal security standards.
• Fosters strong cross-departmental relationships to ensure IT delivers value to internal and external stakeholders.
• Serves as a technology partner to department heads, understanding their objectives and recommending solutions to improve efficiency and productivity.
• Manages the enterprise virtualized environment (VMware) hosting over 150 servers and supporting 200+ end-user workstations.
• Oversees the hybrid Azure/Office 365 cloud environment, including Azure AD integration with on-premises Active Directory.
• Ensures the performance of IT systems through metrics, audits, and performance reviews, while proactively identifying areas for improvement.
• Develops and maintains IT policies, procedures, and standards, ensuring they are followed by all department members.
• Recommends hardware, software, and service enhancements; manages procurement in collaboration with Finance and Operations.
• Provides leadership, guidance, and support to IT staff; oversees onboarding, training, and career development per related company policies and procedures.
• Supervises MSP relationships responsible for managing core network infrastructure, including firewalls, switches, PRTG monitoring, and data backup operations.
• Develops and manages the IT department's operational and capital budgets; track expenditures, forecast future needs, and ensure cost-effective use of resources.
• Contributes to, and leads as assigned, cross-functional initiatives that require IT involvement, ensuring alignment between technology and business goals.
• Monitors industry trends and emerging technologies to recommend innovative solutions that improve efficiency and resilience.
• As assigned, represents the IT function in leadership meetings, strategic planning sessions, and company-wide initiatives
• Completes additional assignments and special projects from the Chief Information Officer as needed.

• Bachelor's degree in Information technology, Computer Science, or related field; equivalent experience commensurate with job requirements may be considered.
• Minimum of five (5) years of progressive IT leadership experience in a mid-sized or enterprise environment.
• Proven track record of planning and execution of IT roadmaps aligned with organizational goals.
• Extensive experience managing hybrid cloud environments, including Azure, AWS, Office 365, and on-premises infrastructure.
• Strong technical expertise in VMware-based virtualization, Active Directory, networking, and enterprise IT operations.
• Demonstrated support and collaboration with corporate security function in cybersecurity planning and compliance.
• Demonstrated skills in IT service delivery, ITIL practices, and process optimization.
• Experience overseeing third-party vendors and MSPs, including contract negotiation and SLA management.
• Adept at leading and developing diverse IT teams through coaching, mentorship, and performance management.
• Strong understanding and experience with ERP systems, in either leading or supporting capacity.
• Strong financial acumen for IT budgeting, forecasting, and resource planning.
• Excellent communication, interpersonal, and cross-functional collaboration skills.