Zscaler Project Manager

Hello Everyone,

Hope you are doing good!!!!

My name is Pavan and I work with SPAR Information System., I have a great opportunity for you, please find the job details below, if you are interested in applying please send me your updated resume and best time for you to discuss about this opportunity in details.

Role: Zscaler Project Manager

Location: overland park, Kansas / Bellevue, WA / Frisco TX (Onsite )

Duration: Long term contract

Zscaler Project Manager Develop and maintain documentation related to: - Multi Match Standards and Process

- Catchall Cleanup process workflows

- Lockdowns Departmental

- ZCC client updates and rollout (including testing and cadence per OS or device)

- Disaster Recovery

- MVC, Retail, and Backoffice

- Access to code/GitLab/Automation

- MFA, approval process

- Exception process & improvements

- Island Browser Documentation

- Enable accurate, repeatable, and compliant processes across the security and support teams.

- Improve onboarding and cross-training by providing centralized knowledge resources. - Minimize delays and miscommunication by offering clear operational guidance.

- Lay the foundation for future automation and audits with up-to-date documentation. This person will work with my team to create policy and other documentation that will allow the team to focus on the Zscaler FCC-58 compliance.

We are seeking a detail-oriented Security Engineering Specialist with a strong focus on process engineering, documentation, and operational excellence around Zscaler security technologies. This role will bridge security engineering with IT operations by documenting, refining, and standardizing key security workflows. You will own the development and maintenance of critical process documentation that ensures secure, repeatable, and compliant operations across our global infrastructure.

Key Responsibilities

Create and maintain comprehensive documentation for:

O Multi Match Standards Establish criteria, logic, and policy standards.

O Catchall Cleanup Processes Design cleanup workflows and escalation paths.

O Departmental Lockdowns Document access control and segmentation per business unit.

O Zscaler Client Connector (ZCC) Update Process Define rollout cadence, testing procedures, and compatibility by OS/device.

O Access Governance for Code Repositories Document MFA, approvals, and audit requirements for GitLab and automation pipelines.

O Security Exception Handling Standardize exception request flows and continuous improvement plans.

O Island Browser Deployment and Usage Maintain usage standards, security controls, and configuration guidance.

Collaborate with security engineering, support, and operations teams to validate documentation accuracy and usability.

Establish version control and change management practices for security documentation.

Support training, onboarding, and cross-functional enablement by publishing centralized knowledge content.

Help align documentation with security audits, compliance reviews, and automation initiatives.

Required Skills and Experience

7+ years of experience in security engineering, IT operations, or network security, with a strong focus on process development and documentation.

Solid understanding of Zscaler architecture, including ZIA, ZPA, ZCC, and administrative workflows.

Experience writing detailed process documentation, runbooks, SOPs, and policy guidance for technical and non-technical audiences.

Familiarity with disaster recovery concepts and secure access models, including MFA, role-based access, and Zero Trust principles.

Strong organizational and analytical skills to translate complex workflows into clear, step-by-step documentation.

Experience with version control systems (e.g., Git, GitLab), ITSM tools (e.g., ServiceNow, Jira), and documentation platforms (e.g., Confluence, SharePoint).

Preferred Qualifications

Experience supporting security operations, compliance, or engineering teams in a regulated or large enterprise environment.

Working knowledge of Zscaler best practices and rollout strategies.

Ability to map out process flows using tools like Visio, Lucidchart, or Draw.io.

Background in project coordination or change management within IT/security teams.

Thanks & Regards,

Pavan Raikhelkar

LEAD TALENT ACQUISITION SPECIALIST

Direct Number:-

Fax :

Email:

Website:

(An E-verify Company)

NOTE: We respect your online privacy. This is not an unsolicited mail. Under bill 1618 title III passed by the 105th us congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails, please reply with a "REMOVE" in the subject line. We apologize for any inconvenience caused by this mail.