Overview
On Site
Market
Contract - W2
Contract - Independent
Skills
Software Support
Microsoft Windows
Onboarding
Technical Support
Computer Hardware
PPO
UPS
Legal
Insurance
Collaboration
Teamwork
Job Details
York IT Solutions is hiring Helpdesk Specialist in contract and onsite capacity.
Role : Helpdesk Specialist II
Duration: 12 months
Rate:$20-$25.00 an hr W2
Top Skills:
5-7 years of hardware / software support
Imaging
M365 / Windows 11
Experience is a corporate office setting
Windows and Mac experience is preferred
Valid drivers licenses and reliable transportation
Job Description:
Serve as a key resource for onboarding new hires, ensuring seamless setup and system access.
Provide Level 2 technical support for end users, addressing complex issues related to the installation, configuration, and operation of assigned hardware and software products.
Escalate unresolved issues to Level 3 support as appropriate.
Benefits:
York Solutions Offers a generous benefits package for eligible full-time employees:
- BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
- Delta Dental plan with 2 free cleanings and insurance discounts
- Eye Med Vision with annual check-ups and discounts on lens
- Life and Accidental Death Insurance paid by company
- John Hancock 401(k) Retirement Plan with discretionary company match
- Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance.
- Flexible work environment with some remote working opportunities
- Strong fun and teamwork environment
- Learning, development, and career growth
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.