Genesys Platform Engineer

  • Phoenix, AZ
  • Posted 5 days ago | Updated 5 days ago

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Conflict Resolution
Debugging
Genesys
Microservices
Problem Solving
Python
SCS
Servers

Job Details

Job Title: Genesys Platform Engineer Pure Engage On-Prem
Location: Phoenix, AZ (100% Onsite)
Role Overview:
We are looking for an experienced Genesys Platform Engineer to support our on-premises Pure Engage deployment. The ideal candidate will have hands-on experience with the Genesys Integration Platform and strong development skills in Go and Python.

Key Responsibilities:

  • Work with Genesys Integration Platform major components, including:

    • Configuration Server

    • Configuration Database

    • Stat Server

    • Interaction Concentrators (ICON)

    • Solution Control Servers (SCS)

    • Message Server

    • Genesys Administrator Extension (GAX)

  • Develop and maintain integration solutions using Go and Python.

  • Debug and troubleshoot issues in distributed systems.

  • Work with APIs and support microservices integration.

Required Skills:

  • Strong experience with Genesys Pure Engage On-Prem platform.

  • Hands-on development experience in Go and Python.

  • Expertise in troubleshooting and debugging distributed systems.

  • Familiarity with APIs and microservices integration.

  • Excellent problem-solving skills and ability to work onsite in Phoenix, AZ.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.