Overview
Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
ServiceNow
ITSM
Job Details
Job Title: Sr ServiceNow Developer_ (100% Remote)
Position Type : Direct-Hire
Location: Dallas, TX
- Configure and implement ITSM related business processes into ServiceNow including Asset, Incident, Problem, Change and Event Management processes.
- Design and develop enhancements for the existing ITSM modules and help fix issues or defects which arise in the production environment.
- Collaborate with cross-functional teams to analyze, design, and implement solutions using ServiceNow platform.
- Customize and enhance ServiceNow workflows, forms, and business rules to meet organizational requirements.
- Conduct thorough testing and debugging of ServiceNow applications to ensure optimal performance.
- Provide technical expertise and support to resolve issues related to ServiceNow implementations.
- Stay informed about the latest ServiceNow features and updates to continuously improve our systems.
Qualifications:
- Hands-on experience implementing ServiceNow ITSM and use cases including Asset, Incident, Problem, Change and Event Management.
- 10+ years' experience building ITSM processes, models and workflows within the ServiceNow environment.
- ServiceNow Certifications a strong plus.
- Self-motivated, creative problem-solver who can adapt to evolving customer requirements.
- Able to work effectively in an environment with many competing and high priority demands.
- Serve as the Principal ServiceNow application developer responsible for implementing ITSM solution design using best industry practices
- Strong understanding of ServiceNow architecture, scripting, and configurations.
- Experience working in a global company environment, understanding diverse business needs.
- Effective communication skills to interact with stakeholders and convey technical concepts.
- Results-oriented mindset with a focus on delivering high-quality solutions on time.
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