Communications Network Manager

Overview

On Site
Full Time

Skills

Exceed
Cyber Security
Regulatory Compliance
RMF
Risk Management Framework
NIST SP 800 Series
FIPS
Security Controls
Standard Operating Procedure
Network
Technical Support
Routers
Switches
ODD
Business Relationship Management
Data Centers
Military
Security Clearance
Business Analytics
Business Analysis
DoD
Service Desk
Management
Conflict Resolution
Problem Solving
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express

Job Details

Job#: 2091728

Job Description:

How the Site/Network Manager will make an impact:
  • Guide and lead team members to deliver products and services that meet or exceed customer requirements.
  • The Site/Network Manager is responsible for ensuring the Tyndall ADCS transport segment of the network is being monitored, maintained, and is operating as designed.
  • The Site/Network Manager also manages, schedules personnel and the daily activities assigned to the Tyndall team.
  • Manage and train resources to ensure quality and consistency of service to customers.
  • Assist with the sustainment of cybersecurity program to ensure compliance with all applicable regulations, instructions, plans, policies, procedures from the DoD RMF and NIST SP 800-53 and FIPS security controls.
  • Maintain complete and accurate customer correspondence data.
  • Assist in making operational decisions as required.
  • Monitoring and assigning Trouble tickets and ensuring tickets are being resolved within reasonable amount of time.
  • Create Standard Operating Procedures (SOPs) and Shift Reports.
  • Handle all escalations.
  • Schedules authorized outages to implement proposed solutions.
  • Assists in analyzing and monitoring network topologies.
  • Provide technical support and troubleshooting of routers and switches.
  • May work odd hours to support facility maintenance actions to minimize customer impact. Other duties as assigned.
  • Preferred Experience:
  • A solid enterprise IT, cyber, and project/task management background and experience
  • Proven ability to communicate with Government/military personnel at all levels; impart confidence in GDIT's commitment and ability to support this program.
  • Experience in DoD IT enterprise; understanding of DoD IT directives and guidelines.
  • Business relationship management skills
  • Experience training, creating training materials.
  • Experience in data centers and NOCs
  • Responsiveness to all levels of military and diverse customer base
  • What youll need to be successful:
  • Secret Clearance
  • DoD 8570 IAT II Certification
  • Preferred DoD 8570 IAM II Certification
  • BA/BS and 5+ years of related experience
    Preferred Skills:
  • Current or previous experience with DoD related contracts
  • Experience with enterprise IT service desk support and best practices.
  • Management and leadership skills
  • Coordination and problem-solving skills.
  • Experience with NORAD/NORTHCOM

    EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

    Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
  • Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

    About Apex Systems