Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Skills
Computer Hardware
Computer Networking
Customer Service
Microsoft Office
Microsoft Windows
ServiceNow
Remote Support
Security+
Management
Job Details
Role: Desktop Support Operator
Pensacola, FL onsite Role
W2 Contract position
JD:
Description
Needs to Have:
Work Independently or in a collaborative environment
Customer Service Skills
Hardware/Equipment Setup and Support Experience
Windows 11 OS support and troubleshooting Experience
Basic Networking Experience
Like to Have:
Security + or Degree related to the IT field or equivalent related work experience
Printer Server Management Experience
ServiceNow Experience
Office 365 and TEAMs Experience
A Desktop Support Operator provides support to end-users by troubleshooting hardware and software issues related to desktop systems
1. Proficiency in desktop support tools and techniques.
2. Strong problem-solving and communication skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.