Overview
On Site
USD 27.71 - 39.51 per hour
Contract - W2
Contract - Independent
Skills
Help Desk
FOCUS
Collaboration
Application Support
Backup Administration
Regulatory Compliance
Point Of Sale
Oracle Fusion
Computer Hardware
Software Deployment
IBM Notes
Visual Basic
Technical Support
Hospitality
Conflict Resolution
Problem Solving
Management
Communication
Customer Service
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Our client, a popular, local gaming and hospitality property in Las Vegas, is seeking an IT Applications Support Specialist to join their onsite technology team. This role serves as the escalation point from the Help Desk, supporting hotel, casino, and food & beverage operations with a focus on Micros POS systems, Aristocrat Gaming, and Oracle Fusion applications. You'll collaborate cross-functionally with IT, Casino Operations, and vendor partners while delivering exceptional guest service in a fast-paced environment. This will be a short-term CTH role, and fully onsite on property.
Key Responsibilities:
Requirements
Required:
Nice to Have:
What We're Looking For:
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Our client, a popular, local gaming and hospitality property in Las Vegas, is seeking an IT Applications Support Specialist to join their onsite technology team. This role serves as the escalation point from the Help Desk, supporting hotel, casino, and food & beverage operations with a focus on Micros POS systems, Aristocrat Gaming, and Oracle Fusion applications. You'll collaborate cross-functionally with IT, Casino Operations, and vendor partners while delivering exceptional guest service in a fast-paced environment. This will be a short-term CTH role, and fully onsite on property.
Key Responsibilities:
- Serve as the primary administrator for Micros POS, including configuration, deployment, programming, and maintenance.
- Provide application support for Aristocrat Gaming, Oracle Fusion, Bartec, Lotus Notes, and Visual Basic systems.
- Configure, deploy, and maintain IT hardware/software across hotel, casino, bar, and front-of-house operations.
- Perform and monitor backups, restores, and system log reviews to ensure operational integrity.
- Ensure compliance with Nevada Gaming Control Board regulations and company SOPs.
- Partner with internal teams and vendors to resolve escalated issues while maintaining a high standard of guest service.
- Cross-train and support other IT functions within the department.
Requirements
Required:
- Hands-on experience with Micros POS (configuration, deployment, programming, maintenance).
- Strong background supporting Aristocrat Gaming and Oracle Fusion systems.
- Broad IT knowledge with experience in hardware/software deployment, troubleshooting, and escalated support.
Nice to Have:
- Experience with Bartec hospitality systems.
- Familiarity with Lotus Notes and Visual Basic programming.
- Prior IT support experience in the casino/hospitality industry.
What We're Looking For:
- Strong problem-solving skills with the ability to manage escalated support requests.
- Excellent communication and customer service mindset when working with both internal teams and guests.
- Ability to adapt in a dynamic environment with multiple systems and stakeholders.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.