Overview
On Site
Contract - W2
Contract - 31 day((s))
10% Travel
Skills
strong troubleshooting skills
Any experience with Banking
basic mechanical
Job Details
Role: Customer Engineer/Buffer - Flexforce - Customer Engineer
Location: NSA- Philadelphia - PA(Travel required)
Duration: Long Term
Job Description:
Here are some of the tasks that our field service technicians do each day:
Perform minor maintenance, repairs, and component replacement at the module level.
Maintains parts inventory and related records.
Provides status reports throughout the service repair.
Diagnose problems based on the information provided in the call and through the error logs on the ATM.
Responsible for ownership of customer issues until resolution according to SLA agreements.
Practices security safety procedures when working with ATM's and or within financial institution.
Complete NCR specific Training and certifications.
Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.
The Field Service Technician position may require the following:
May require bending/squatting, walking/standing /sitting for prolonged periods.
May require prolonged travel based on your service area.
Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)
You may be dispatched daily on a call-by-call basis or have a daily schedule.
You may be required to work on rotating shifts, nights, and or weekends.
Basic Qualifications:
High School Diploma or equivalent 0-1 years of related experience.
Reliable transportation.
A smart phone to receive work orders on and access support documentation. Android or iPhone.
Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.
Required Availability, Experience, and Skillset:
Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call.
Must have a high level of personal integrity and work well with minimal supervision.
Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.
Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.
Preferred Qualifications:
An associate degree is preferred.
Previous experience with NCR or similar equipment is preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.