Systems Operations Engineer

Overview

On Site
USD 61.00 - 66.00 per hour
Full Time

Skills

Optimization
Continuous Improvement
Application Support
Scalability
System Administration
Incident Management
Root Cause Analysis
Collaboration
Reliability Engineering
Operational Efficiency
Problem Management
Regulatory Compliance
Auditing
Tier 1
SQL
Clustering
Load Balancing
Systems Engineering
IT Architecture
ITIL
Microsoft IIS
.NET
Microsoft SQL Server
Web Hosting
High Availability
Communication
Documentation
Privacy
Marketing

Job Details

Location: Charlotte, NC
Salary: $61.00 USD Hourly - $66.00 USD Hourly
Description:
Job Title: Senior Systems Operations Engineer (Contingent Workforce)
Location: Charlotte, NC
Job Type: Contract / Contingent

About the Role
We are seeking a highly skilled and experienced Senior Systems Operations Engineer to join our team in a contingent capacity. In this role, you will lead the support and optimization of complex, large-scale production systems. You will play a critical role in incident and problem management, change and release processes, and the continuous improvement of operational practices.

This is a senior-level technical position requiring deep expertise in systems operations, application support, and cross-functional collaboration. You will work closely with engineering, development, and business teams to ensure the reliability, scalability, and performance of mission-critical applications.

Responsibilities
  • Lead and consult on complex, high-impact initiatives related to Systems Operations Engineering.
  • Analyze and resolve large-scale, multi-faceted operational challenges involving novel or ambiguous factors.
  • Drive incident response, root cause analysis, and long-term remediation strategies.
  • Collaborate with cross-functional teams to improve system reliability and operational efficiency.
  • Champion the adoption of ITIL-based practices including change, release, and problem management.
  • Lead efforts to modernize and mature global support services and tooling.
  • Ensure compliance with corporate policies related to security, documentation, and audit readiness.
  • Support and maintain Tier 1 applications built on IIS/.NET/SQL and multi-tier web hosting environments with clustering and load balancing.

Minimum Qualifications
  • 5+ years of experience in Systems Engineering, Technology Architecture, or a related field.
  • Proven experience supporting large-scale, production-grade systems and applications.
  • Strong understanding of ITIL frameworks and operational best practices.
  • Demonstrated ability to lead technical discussions and influence cross-functional teams.
  • Experience with enterprise technologies such as IIS, .NET, SQL Server, and web hosting infrastructure.

Preferred Qualifications
  • Experience in a corporate or enterprise environment with critical, high-availability systems.
  • Familiarity with automation, monitoring, and observability tools.
  • Strong communication and documentation skills.

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Contact:

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About Judge Group, Inc.