Overview
Skills
Job Details
In person interview needed. Onsite from day 1
Candidates with fake experience are advised not to apply. All candidates will be required to provide completed I9 form for verification at the time of resume submission. Please don't apply if you are not able to provide it.
Location: Jamaica, NY
Duration: 12- 24+ months (High Possibility of Further Extensions)
Responsibilities
Client Interaction & Requirements Gathering:
Meetings with clients: Participating in discovery sessions, status updates, workshops, and Q&A sessions.
Gathering business requirements: Eliciting needs from stakeholders through interviews, surveys, and observation.
Documenting requirements: Creating user stories, functional specifications, and process flows.
Presenting solutions: Explaining proposed Salesforce configurations or customizations to clients.
Providing updates: Communicating progress, challenges, and next steps to clients and project managers.
Salesforce Configuration & Development:
Configuring Salesforce: Setting up objects, fields, page layouts, record types, validation rules, and automation (Workflow Rules, Process Builder, Flow).
Customizing Salesforce: Developing custom components, Apex code, Visualforce pages, or Lightning Web Components (if in a technical role).
Data management: Importing, exporting, cleansing, and migrating data.
Building reports and dashboards: Creating and refining reports to meet client reporting needs.
Testing configurations and code: Performing unit testing, integration testing, and user acceptance testing (UAT).
Troubleshooting issues: Investigating and resolving bugs or user-reported problems.
Project Management & Collaboration:
Updating project management tools: Tracking tasks, progress, and time spent on activities.
Collaborating with team members: Working with other consultants, developers, administrators, and project managers.
Participating in team meetings: Daily stand-ups, sprint planning, and retrospectives.
Reviewing work: Providing feedback on configurations or code developed by other team members.
Managing scope: Ensuring that project work stays within the agreed-upon scope.
Learning & Development:
Staying updated on Salesforce releases: Researching new features and functionalities.
Learning new Salesforce products or technologies: Continuously expanding knowledge base.
Pursuing certifications: Studying for and taking Salesforce certification exams.
Reading industry blogs and forums: Staying informed about best practices and trends.
Documentation & Knowledge Sharing:
Creating and updating documentation: Developing user guides, administrator guides, and technical documentation.
Sharing knowledge: Presenting findings or best practices to colleagues.
Maintaining a knowledge base: Contributing to internal wikis or documentation repositories.
Skills Needed
84 Months of Experience with Salesforce Sales Cloud and/or Service Cloud configuration and administration
60 Months of Experience in Demonstrated ability to design, build, and deploy custom objects, fields, page layouts, record types, validation rules, and workflow rules
60 Months of Experience in Hands-on experience with Salesforce automation tools such as Process Builder and Flow
60 Months of Experience in Proficiency in managing user profiles, permission sets, roles, and sharing settings to ensure data security and access control
60 Months of Experience in creating and optimizing reports and dashboards to provide actionable business insights
60 Months of Experience in Familiarity with the Salesforce AppExchange and the ability to recommend and integrate third-party solutions
60 Months of Experience in Understanding of Salesforce data management best practices, including data loading, cleansing, and de-duplication
60 Months of Experience in Knowledge of Salesforce release cycles and the ability to adapt solutions to new features and functionalities
60 Months of Experience with Apex, Visualforce, and/or Lightning Web Components (LWC) for custom development
60 Months of Experience in Understanding of SOQL and SOSL for data querying