Overview
On Site
$40,000 - $60,000
Full Time
Skills
Windows
Active Directory
TCP/IP
deployment
ticketing
Job Details
Required Skills & Experience:
- 5+ years of experience in desktop support, IT helpdesk, or a similar role.
- Strong knowledge of Windows and macOS operating systems.
- Experience with Active Directory, Office 365 administration, and enterprise applications.
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
- Hands-on experience with imaging and deployment tools (SCCM, Intune, MDT).
- Strong troubleshooting skills and ability to diagnose complex technical issues.
- Experience supporting remote users and working with ITSM ticketing systems (ServiceNow, Remedy, etc.).
- Knowledge of IT security best practices, including endpoint protection and data encryption.
- Excellent communication and customer service skills.
Ability to work independently and collaboratively in a team environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.