Desktop Support Consultant in Utica, NY - Onsite Role

Overview

On Site
$30 - $40
Contract - Independent
Contract - W2
Contract - 24 Month(s)

Skills

Voip
Cisco
Installation
Cable Installation

Job Details

Duration: 30 Months Contract
Work Location: Utica, NY
Additional Information;
  • Security Requirements; Mandatory ITS Security Agreements and fingerprint-based background check.
  • Training Requirements; Resource must sign a confidentiality agreement, complete all NYS OER-mandated trainings, and attend required confidentiality training.
  • Knowledge Transfer; Resource will train or mentor State Staff in test processes and tools if requested.
  • Travel Anticipation; Yes.
  • Anticipated Frequency and Locations for Travel; Travel to DOL sites in the Central/Western NY region is required. Approximately 25 30 sites will each require up to three visits. Estimated travel cost: $15,534 (based on number of sites, visits, mileage estimates, and GSA reimbursement rates).
Day-to-Day Tasks;
  • Provide detailed site survey consultations
  • Travel to sites to perform required site surveys
  • Complete rough order magnitude estimates for site surveys
  • Submit internal requests to fulfill site surveys and monitor progress to resolution
  • Act as liaison between ITS and DOL for site surveys
  • Implement, configure, install, troubleshoot, relocate, and remove various network equipment on site as needed
Requested Qualifications;
  • 60 months of experience installing and troubleshooting PCs and printers
  • 60 months of experience installing and troubleshooting servers
  • 12 months of experience installing and troubleshooting VoIP phones
  • 60 months of experience installing and troubleshooting data communications equipment
  • 60 months of experience conducting technical site surveys
  • 60 months of experience in data cable installation and troubleshooting
  • 36 months of experience conducting inventory control
  • 36 months of experience in desktop support
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