Overview
Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
Actimize Support
Risk Case Manager
Actimize -Unified Data Manager
Actimize-CDD
Actimize-SAM
ActimizeJob Description:
SAM (Suspicious Activity Monitoring)
WLF (Watch List Filtering)
IFM (Integrated Fraud Management)
Actimize AIS/RCM/ActOne
Actimize application support
Job Details
Job Title: Actimize Support
Location: Preference is Charlotte, NC or New Jersey (Pending exact city in NJ) - 3 days in office and 2 days remote
Experience: 9+ Years
Must Have s:
- 2+ years minimum experience as an Actimize Support
- Experience on Actimize AIS/RCM/ActOne for at least 3-5 years
- Experience on Actimize SAM/CDD/WLF/IFM/UDM solution for at least 3-5 years
- Strong knowledge on Actimize application support on ( SAM or ( WLF / IFM ) ) for at least 2+ years in a complex environment
- Conversant with Incident Management, Problem management methodology
Required Skills:
Actimize Support; SAM (Suspicious Activity Monitoring) or WLF (Watch List Filtering) / IFM (Integrated Fraud Management), Risk Case Manager, Actimize -Unified Data Manager, Actimize-CDD, Actimize-SAM, Actimize
Job Description:
- Receive, acknowledge, resolve/dispatch Incident tickets
- Raise problem ticket for critical/repetitive incidents to identify RCA and permanent fix
- Perform code changes as required to restore services
- Monitor application health status & monitor log/dashboard to identify issue proactively
- Analysis of business inquiries about application functionality and technology processes and troubleshooting of issues
- Support the batch processing cycle and resolve any abends
- Identify and share efficiency ideas and opportunities to customer for implementation
- Provide proactive issue resolution to items
Roles & Responsibilities:
- Receive, acknowledge, resolve/dispatch Incident tickets
- Raise problem ticket for critical/repetitive incidents to identify RCA and permanent fix
- Perform code changes as required to restore services
- Monitor application health status & monitor log/dashboard to identify issue proactively
- Analysis of business inquiries about application functionality and technology processes and troubleshooting of issues
- Support the batch processing cycle and resolve any abends Identify and share efficiency ideas and opportunities to customer for implementation
- Provide proactive issue resolution to items
- Experience on Actimize RCM/ActOne for at least 3-5 years
- Experience on Actimize SAM/IFM solution for at least 3-5 years
- Experienced on Actimize application support for at least 1 year
- Conversant with Incident Management, Problem management methodology