Manhattan Techno-Functional Lead

Role: Manhattan Techno-Functional Lead

Location: Houston TX (Onsite)

Position Type: W2 Contract

MANHATTAN WM ACTIVE

Position Summary: Manhattan Active WMS (MAWM) IT Analyst/Engineer with 5+ years of techno-functional experience to support, configure, and enhance Manhattan Active Warehouse Management System (MAWM) in an enterprise IT environment. This role requires expertise in MAWM technical configurations, Create and manage extensions, design-develop-execute system integrations, providing post-implementation support, troubleshooting, and automation to optimize warehouse operations and performance tuning. An ideal candidate will have technical expertise in MAWM, API integrations, MAWM's integration framework, RESTful APIs, and JSON/XML payload formats, Postman scripting, using ProActive and data analytics. Experience with SCI, Jasper report and JMagic label design is a plus.

Position Responsibilities:

• As a techno-functional expert, provide L2/L3 support on Manhattan Active Warehouse Management (MAWM), leveraging knowledge of the MAWM platform to translate business and operational requirements into effective system solutions.
• Configure and maintain Manhattan Active WM (MAWM) settings, workflows, and business rules.
• Conduct technical troubleshooting, root-cause analysis, and resolution for issues identified throughout the implementation lifecycle.
• Collaborate closely with operational and technical teams to document comprehensive requirements, functional designs, and technical solutions.
• Lead or participate in technical configuration and system setups within MAWM, using the Manhattan Configuration Tools and APIs
• Create and manage extensions and extension packs using ProActive
• Design, develop, and execute integrations using MAWM's integration framework, RESTful APIs, and JSON/XML formats and using Postman scripting and associated tools with external ERP
• Facilitate system testing processes develop test plans, scripts, cases, and coordinate user acceptance testing (UAT), ensuring solutions meet defined business requirements.
• Provide post-implementation support, assist IT and operational teams during initial production roll-out, stabilization phases, and continuous improvement efforts.
• Develop functional and technical documentation, including detailed specifications, system architecture diagrams, and integration mappings.
• Actively contribute to knowledge sharing and mentoring, developing internal capability on MAWM through documentation, training sessions, and workshops.
• Develop SCI report, Jasper report and develop shipping label using JMagic is a plus

Knowledge and skills:

• Exposure to ProActive and extension creation/management
• Warehouse operations expertise, including hands-on understanding of key warehouse processes such as receiving, put-away, picking, packing, shipping, inventory management, and labor optimization.
• Technical proficiency with MAWM integration points, JSON/XML payload structures, API-based development, Postman scripting, and associated tools.
• Experience with SCI tool, Jasper report development, and Label design using JMagic is a plus
• Excellent problem-solving skills with the capability to analyze complex issues, propose innovative solutions, and implement practical resolutions independently.
• Strong interpersonal skills with the ability to facilitate meetings, effectively communicate technical concepts clearly, and build productive, collaborative relationships at all organizational levels.
• Willingness and ability to travel as required to project sites and distribution facilities.
• Manhattan Associates MA Active certification (preferred)