Overview
On Site
Depends on Experience
Contract - W2
Contract - 8 week(s)
Skills
MS Office
Job Details
Support Analyst
Primary Location: Raleigh, North Carolina
V-Soft Consulting is currently hiring for a Support Analyst for our premier client in Raleigh, North Carolina.
WHAT YOULL NEED:
Technical Requirements and Certifications
Education and Experience
Knowledge, Skills and Abilities
Desired Skills:
WHAT YOULL DO:
Job Responsibilities:
Interested?
Qualified candidates should send their resumes to lgudamsetti@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI-LT1
#INDSP
Primary Location: Raleigh, North Carolina
V-Soft Consulting is currently hiring for a Support Analyst for our premier client in Raleigh, North Carolina.
WHAT YOULL NEED:
Technical Requirements and Certifications
- Microsoft, A+, ITIL.
Education and Experience
- Associate's Degree in information technology or directly related field and two years of related technology support experience.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Knowledge, Skills and Abilities
Desired Skills:
- Customer-oriented.
- Manages and prioritizes workload.
- Proficient in Microsoft Windows and Office.
- Technical support experience with Apple products (a plus).
- Creative problem solver.
- Knowledge of ITIL Framework.
- Experience in IT Service Management (ServiceNow a plus).
- Familiarity with end-user computing technologies.
- Active Directory management.
- Strong organizational skills, detail-oriented.
- Innovative and results-driven.
- Effective verbal and oral communicator.
- Collaborative team player.
- Ability to diagnose complex systems and provide guidance quickly.
- Vendor management.
WHAT YOULL DO:
Job Responsibilities:
- Provide IT support for Microsoft Active Directory and other Microsoft platforms via web-based solutions.
- Collaborate with customers, service desk, and technical services.
- Handle hardware and software installations, repairs, maintenance, and upgrades.
- Escalate complex issues as needed.
- Diagnose and resolve technical issues.
- Document each task.
- Offer end-user training when required.
- Build positive customer relationships.
- Ensure follow-up services or issue escalation.
- Coordinate vendor repair services.
Interested?
Qualified candidates should send their resumes to lgudamsetti@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI-LT1
#INDSP
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.