Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 month
Skills
agile
product manager
Technical
Job Details
Local only to TX
Role- Technical Product Manager
Location- Plano, TX (Onsite) ( local only)
Job Type- Contract
Role Overview
- We are seeking Technical Product Managers (TPMs) to support the Success Project. These roles are designed to complement the work of existing TPMs - enabling faster product planning, execul focus on strategy, roadmap alignment, and stakeholder engagement, the contract TPMs will provide hands-on support in solutioning, requirements management, execution tracking, and hypercare
Key Responsibilities
- Platform Solutioning & Support
- Perform L1 and L2 solutioning on the ServiceNow platform.
- Collaborate with architects and designers to refine requirements and validate feasibility.
- Requirements & Story Management
- Break down PRDs into detailed user stories
- Manage backlog, maintain story hygiene, and ensure stories are test-ready.
- Track delivery status and follow up with engineers to ensure on-time execution
- Execution & Delivery Support
- Drive UAT testing, validate outcomes, and close development tasks.
- Provide structured reporting on progress, risks, and blockers.
- Hypercare & Incident Management
- Support post-go-live stabilization during the hypercare period
- Trage incidents, track resolution, and report on hypercare performance
- Collaboration with Core TPMs
- Implement existing TPMs by focusing on execution and delivery, while they drive strategy and business alignment.
- Ensure smooth handoffs and visibility across all levels of product management.
- Required Skills & Experience
- Hands-on knowledge of the ServiceNow platform with ability to solution requirements
- Experience transiting business requirements / PRDs into detailed user stories.
- Strong backlog management, story hygiene, and execution-tracking skills.
- familiarity with Agile delivery tools (e.B., ServiceNow Agile, Jira).
- Strong communication and reporting skills, with ability to simplify complex topics Exposure to hypercare, incident triage, and post-go-live support.
Preferred Qualifications
- 4-7 years of TPM or equivalent experience in SaaS / enterprise platforms.
- Experience with Customer Success, CSP, or related ServiceNow modules.
- Ability to operate in fast-paced, cross-functional environments with global teams
Thanks &Regards
Rahul Sharma | Team Lead
Amaze Systems Inc
E: |
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