Overview
Skills
Job Details
Summary of Job Responsibilities
This position is responsible for the implementation and support of server, network, and backup infrastructure and automation, participates in system security and performance maintenance, plans and implements software and hardware upgrades, and supports and looks for ways to improve the day-to-day operational functions of the infrastructure team. Essential domains for this posting include backup and recovery, maintaining encryption key lifecycle management, and utilizing scripting skills for process automation and integration.
Ideal Candidate Statement
Looking for a career where you can give back to those who have supported you? Have a favorite teacher or snowplow driver who helped you through a storm or maybe a State Trooper that let you off with a warning? If so, there is a good chance they are a PERA member. Colorado PERA provides retirement benefits for Colorado State Employees, like many teachers, snowplow drivers and State Troopers. Come join the team and give back to those who have helped you.
Colorado PERA s Information Technology team is expanding, and we're looking for talented individuals to join us! We have an immediate opening for a driven Infrastructure Administrator I to Engineer who can work with our team focusing on backups and disaster recovery, develop keen security knowledge to maintain our encryption key lifecycle management system, and a desire to use and develop scripting and automation skills. You will be the go-to person for one of our most important responsibilities secure and available backups for disaster recovery, including automation integration with multiple technologies.
Essential Duties and Responsibilities Employees are held accountable for all duties of the job. Individuals must be able to perform these duties with or without reasonable accommodations.
- Advanced skills in maintaining operating systems and applications within supported key domains through patching, upgrades, and break/fix remediation with/without vendor support are required
- Well defined comprehension regarding PERA systems, projects, project specifications, and business process logic
- Ability to field Level 2 calls from other staff generally recognizing solutions, and on occasion, research, resolve, or work with vendors to document root cause solutions of new issues
- Patch and maintain systems, begin planning and documenting application or system upgrades under supervision or with review of Senior staff
- Seek out, obtain, and plan mitigations for security vulnerabilities, learn and manage security vulnerability tools within supported technology domain and resolve or escalate security issues
- Utilize and learn backup solutions deployed, participate in and support disaster recovery testing under supervision of Senior staff using existing documentation and verify it is written, clear, and tested for system recovery and operation
- Look for opportunity to improve Confidentiality, Integrity, and Availability (CIA) in all supported systems, assist in implementing and supporting various encryption solutions, learn and evaluate assigned tools that help Infrastructure staff accomplish the mission of CIA
- Assist Senior staff in well scoped projects, system integrations, and application upgrades and begin to develop and document plans to accomplish those initiatives, understand and use PERA s ITSM processes with review from Senior staff
- Initiate and participate in vendor discussions to resolve third party product issues, either independently or with guidance from Senior staff; begin to evaluate licensing and approve product renewal quotes for existing tooling
- Perform other duties as assigned
Job Qualifications
- Degree in technical (STEM) field or one year experience in technical role preferred
- Experience working with and developing expertise in key technology/platform within assigned technology domain, preferred
- Periodically attends technical training relating to core domain skills development as well as current system support duties
- Exposure to infrastructure servers and desktops, and issue identification and improvement of computing environments
- Familiarity with administration tasks including researching event log warnings and errors, resource monitoring, and ensuring system architecture components work together seamlessly
- Experience in systems administration and automated patching and vulnerability management of software, and hardware firmware maintenance in support of developing and testing of information technology systems, including application upgrades and support, preferred
- Proficiency in managing applicable network devices to include routers, switches, gateways, physical access systems, telecommunication point of presence and demarcation points, and wireless access points preferred
- Knowledge of computer networking protocols and Public Key Infrastructure (PKI) including, but not limited to TCP, IP, UDP, HTTP, DHCP, DNS, and Wi-Fi protocols with skills in communication security such as certificate management using GKLM preferred
- Experience monitoring, resolving, or escalating infrastructure events
See the leveling guide for role-specific functions and qualifications.
Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Standard office environment with frequent telephone communication, computer operation, and other office productivity machinery, such as a copy and printer machine.
- Occasional moving and positioning supplies in excess of 20 pounds
- All employees are expected to present themselves in a professional manner in alignment with the financial services industry
- Ability to sit for prolonged periods of time
- Ability to operate standard PC equipment
- Ability to handle stress associated with frequent deadline and tight schedules
Hybrid Work Option
- Opportunity to work from home up to two days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy.
Qualifications
| Leveling Guide | Admin Level 1 | Admin Level 2 |
Job Summary | This position is responsible for the support of server, network, and backup infrastructure, participates in system security and performance maintenance, assists with software and hardware upgrades, and supports the day-to-day operational functions of the infrastructure team. | This position is responsible for the implementation and support of server, network, and backup infrastructure, participates in system security and performance maintenance, plans and implements software and hardware upgrades, and supports and looks for ways to improve the day-to-day operational functions of the infrastructure team. |
Quality & Thoroughness | You provide solutions with the help and guidance from colleagues. You strive to see the solution all the way through to completion. | You provide solutions by applying techniques you have been taught and have observed while working side by side with colleagues. |
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| You are able to test your work with an eye towards continual improvement while successfully incorporating feedback for your work |
Tech Knowledge & Solutions | You ask questions to support your own continuous learning and look to senior staff for guidance to increase your knowledge of systems and business processes. You are gaining experience with a scripting language. | You are competent in supporting and administering your primary systems and have knowledge of business impacts. You have a good sense of where to find answers and are able to grow your own knowledge. You have skills in scripting for automation and system integrations. |
Support & Troubleshooting | You are learning to troubleshoot problems and issues with systems you support, recognizing when you don't have the experience or knowledge to solve the problem, and who to reach out to for guidance. | You are able to troubleshoot problems easily, understand support issues based on your experience or with research, and attempt problem resolution independently before reaching out to team members for guidance. |
Resourcefulness & Methodology | You are gaining experience, understanding which tools are relevant to your work, and how to identify root causes. Each new task is a learning opportunity, and through your resourcefulness and tenacity, you are developing methods of problem resolution for repeatable issues. | Each new task is a new challenge where you apply your experience, determining issue root causes for new problems, and through your resourcefulness, are solving new issues and developing repeatable methods of issue resolution to be used by others. |
Documentation | Thoroughly documents solutions to incidents and problems. Updates are provided when something new is learned that helps you and others encountering similar issues. You ensure the status of issues are continually updated as they change | Seek out and proactively write solution documentation for incidents and problems, keep issue status up-to-date, and continue to document solutions to new problems that help you and others when encountering similar issues |
Communication Efficacy | Ability to clearly articulate questions and manage expectations. You are learning to collaborate with team members and others in various roles, including other teams and vendors. | Facilitate communication through increased knowledge of your systems, articulating questions clearly inside and outside the team, and with vendors, to improve the team s ability to support the systems, manage expectations, and vendor product renewals |
Project Management | You accept direction and guidance and are learning what traits are valuable in a leader. You seek feedback often with an eye towards improving. | You accept direction and guidance and are demonstrating notable leadership traits as you participate in team projects. You are self-motivated in tackling your team's projects and tasks. You are building skills to estimate task and project costs successfully. |
Education | Currently working towards a degree or certification in a technical (STEM) field preferred | Degree in a technical (STEM) field or one year of experience in a technical role preferred |
Continuing Education |
| Periodically attends technical training relating to core stack skills development as well as current system support duties. |
Technical Experience | You are learning a key technology/platform within your stack. You are beginning to troubleshoot operating systems, servers, and key platforms. Your focus is on supporting users of key platforms. | You are competent in a key technology/platform within your stack. You can effectively manage and troubleshoot operating systems, servers, and key platforms. Your focus is on supporting platforms. |
Interested Candidates: Complete the employment application online at . Please have copies of your resume and cover letter available to upload.Please review the following questions. You will be asked for a response to these as part of your application:
- What strategies do you use to ensure that all systems are up to date with the latest patches and security updates?
- How do you handle data backups and disaster recovery testing?
- What is your favorite scripting language and why?
Job Description Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or be assigned with or without notice.
Unfortunately, at this time, PERA cannot consider candidates that require sponsorship (now or in the future), or are located outside of the US.
All Colorado PERA employees are subject to PERA s Ethics Policy and some employees are subject to the Personal Trading Policy. These policies include restrictions on outside business activities and employment and have certain requirements on personal trading. You may request copies of these policies from PERA s talent acquisition team and any questions can be answered by PERA s Investment Administration team.
About Colorado PERA
Looking for a career where you can make a difference? Colorado PERA offers benefit services to public employees across Colorado, including teachers, state troopers, snowplow drivers, correctional officers and many others who provide valuable services. As Colorado s largest pension plan, we serve and educate over 700,000 members who are former and current public employees.
At PERA you will earn more than a paycheck. PERA is a culture where you can grow your potential and work in an inclusive environment, where diverse perspectives are valued. We hire exceptional employees and recognize that our people are our best asset. Not only do we make sound investments for our members, PERA invests in our employees growth through training and leadership opportunities.
To promote wellbeing, we offer hybrid or flexible working options for most roles and a total rewards and benefit program including health, dental and vision coverage - eligibility starts the first day of the month following the date of hire for most plans; generous paid time off and volunteer hours; pension and retirement plans, including PERA s defined benefit plan, 457 defined contribution plan, and 401(k) employer match, as applicable; tuition assistance; free, convenient on-site parking or RTD subsidy; free on-site fitness center to stay active; employee assistance program; training, leadership and mentoring programs and more. PERA is a Public Service Loan Forgiveness qualifying employer.
To learn more about life at PERA, watch this or visit .
Position Title: Infrastructure Administrator I to Administrator II Division: Information Technology Reports to: Infrastructure Manager II Job Status: Full-time, Exempt Salary: $69,000.00 to $110,000.00 Annual, Commensurate with experience Posting Dates: 12/19/2025 to 01/18/2026