Overview
Skills
Job Details
| Job Title: | Unified Contact Center Engineer (Hybrid Onsite) |
| Location: | Lansing, MI |
| Duration: | 12 Months+ |
| Pay Rate: | $100/hr on C2C / 1099 all inclusive (OR) $90/hr on W2 |
| Interview Process: | Virtual Interview via MS Teams video. Please use laptop and be prepared to share screen if asked. Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Local or non/local: Local candidates ONLY (must be located within 2 hours of Lansing, MI) |
| Job Description | Client is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC). |
| Top Skills & Years of Experience | Required Technology Skill Set: Cisco Unified Contact Center Express (UCCX): 5+ years Cisco Unified Communications Manager (CUCM): 5+ years Cisco Unity Connection (CUC): 5+ years |
| Recruiter Details: | Name ; Sravani at gsksolutions dot com Contact : Two eight one-Seven six nine-One two six four |
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality, timeliness, and budgetary considerations, we consistently strive to exceed client expectations, building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development, covering information security, software development, consulting, and IT audits. We excel in managing critical, time-sensitive projects for Fortune 500 clients nationwide, ensuring their success is always at the forefront of our mission.