Overview
Skills
Job Details
Cloud Infrastructure Support Engineer with cloud operations, CDN support or network infrastructure monitoring- Dallas TX - Onsite work
Requisition Name: C&DE-CMT-Cloud Infrastructure Support Engineer
Start Date: 12/1/2025
Duration: 52 Weeks
Services Location: TX/Dallas
Rate: 55 $ phr on W2 or 65 $ phr on corp- corp
Description Of Services:
We are seeking a Cloud Infrastructure Support Engineer to provide operational, monitoring, and automation support for the ongoing migration of CDN, WAF, and Edge workloads from AWS to Cloudflare. You will support the CDN & Edge Infrastructure Engineering team by managing Cloudflare DNS hosted zones, ensuring service reliability, performing IaC-based deployments, and implementing proactive observability. This role is critical to maintaining 99.95%+ uptime, low-latency performance, and secure delivery for Smart TV and mobile cloud services during and after migration.
Key Responsibilities: Operational Support & Maintenance ? Support the deployment, validation, and maintenance of Cloudflare CDN, WAF, and Edge Function configurations. ? Manage DNS hosted zones, records, and CNAME/ALIAS mappings in Cloudflare DNS. ? Execute infrastructure updates via Terraform-based IaC pipelines (Cloudflare and Azure providers). ? Validate deployment outcomes, monitor configuration drift, and apply rollbacks if necessary. ? Maintain configuration parity between AWS and Cloudflare environments during transition. Monitoring & Observability ? Build and maintain monitoring dashboards for CDN latency, DNS response time, and WAF rule performance using Cloudflare Analytics, Azure Monitor, or Datadog. ? Set up alerts and anomaly detection for edge performance, request volume, and cache hit ratio deviations. ? Correlate edge events, WAF logs, and API gateway metrics for root cause analysis during incidents. ? Integrate monitoring data into Grafana or Power BI for executive-level visibility. Incident Response & Reliability ? Respond to incidents impacting content delivery, DNS resolution, or API availability. ? Work with Cloudflare and Azure support teams to triage and resolve connectivity or caching issues. ? Perform post-incident analysis (PIR) and contribute to runbooks and playbooks for future prevention. ? Validate DR failover behavior during Cloudflare or regional outages through scheduled drills. Automation & Continuous Improvement ? Enhance Terraform modules for automated Cloudflare resource provisioning. ? Integrate IaC pipelines into CI/CD tools (GitHub Actions, Azure DevOps). ? Develop scripts for log aggregation, DNS validation, and performance benchmarks. ? Suggest optimizations in caching, TTLs, and WAF rule tuning based on analytics trends. Documentation & Knowledge Sharing ? Maintain detailed documentation of DNS records, CDN configurations, IaC workflows, and monitoring dashboards. ? Collaborate with engineering and DevOps teams for continuous process improvement. ? Conduct internal training sessions on Cloudflare console usage, IaC deployments, and monitoring tools.
Deliverables:
-Process Flows -Mentor and Knowledge transfer to client project team members -Participate as primary, co and/or contributing author on any and all project deliverables associated with their assigned areas of responsibility -Participate in data conversion and data maintenance -Provide best practice and industry specific solutions -Advise on and provide alternative (out of the box) solutions -Provide thought leadership as well as hands on technical configuration/development as needed. -Participate as a team member of the functional team -Perform other duties as assigned.
Acceptance Criteria:
Preferred Skills: ?
Experience with multi-CDN management (Cloudflare, Akamai, CloudFront). ?
Familiarity with Zero Trust Access, Cloudflare Gateway, or Magic Transit. ?
Exposure to Smart TV, OTT, or IoT content delivery networks. ?
Basic scripting skills (Python, Bash, or PowerShell) for automation. ?
Certification in Terraform Associate, Azure Administrator, or Cloudflare Specialist. Soft Skills: ?
Detail-oriented, process-driven, and proactive. ?
Strong communicator across technical and non-technical teams. ?
Calm and structured approach to on-call and incident management situations.