Technical Program Manager (L5) - Developer Enablement

    • Netflix, Inc.
  • Los Gatos, CA
  • Posted 60+ days ago | Updated 8 hours ago

Overview

On Site
USD 260,000.00 - 490,000.00 per year
Full Time

Skills

Training and development
Technical training
Big data
Data Analysis
Thought leadership
Information architecture
User experience
Leadership
Streaming
Strategy
Onboarding
JIT
Training
Total productive maintenance
DevOps
Documentation
Generative Artificial Intelligence (AI)
Visualization
Reporting
Operations
Productivity
Data
Rally
Dynamics
Accessibility
Partnership
KPI
IMPACT
Design
Metrics

Job Details

About the team

Netflix is one of the world's leading streaming entertainment services with over 231 million paid memberships in over 190 countries enjoying TV series, films, and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Developer Enablement team sits at the intersection of Engineering and Learning & Development, and ensures that the technical learning strategy is well integrated with the overall employee learning journey at Netflix. Our mission is to help all Netflix engineers, scientists, and solution developers be as informed and productive as possible by ensuring they have access to curated knowledge, education, and support resources, when and where they need them.

Team initiatives include new hire engineering onboarding, continuing education, JIT/on-demand training, overall knowledge strategy for technical training execution, and delivery of Engineering wide programs to build community and drive a culture of learning.

About the role(s)

We are looking to hire two TPM roles for Developer Enablement within the Infrastructure Engineering organization. The roles are for DevEd/DevOps/EngOps TPMs who can drive both platform wide and domain based programs that cut across multiple engineering teams and product teams. I'm looking for:

Candidates with extensive documentation lifecycle and ecosystem knowledge and experience including working knowledge of GenAI solutions and applications.

Candidates with experience working within Big Data/Data Analytics orgs with expert level experience in data analysis, visualization and reporting, similarly with preferred working knowledge of GenAI solutions and applications.

These roles will create vision, strategy and action plans for driving the documentation lifecycle and ecosystem within Infrastructure Engineering or leading our engineering and education operations focused on Data Analytics and Developer Enablement. These are highly visible and cross-functional efforts that require building and driving technical thought leadership across all engineering organizations across Netflix.

A successful candidate will have experience in, at least three of the following:

Engineering Productivity

Data Platform Engineering

Developer Education

Engineering Onboarding

Documentation Lifecycle

Information Architecture

Data Analytics

They will have experience leading complex cross team and cross organization programs, and bringing them to a successful conclusion. They will have demonstrated experience building and fostering relationships across many stakeholders. They will thrive stepping into an ambiguous situation and bring order and alignment.

In a TPM, we want to see...

  • Passion for documentation and information architecture
  • Passion for developer education and experience
  • Lead technical discussions and show thought leadership
  • Strategic execution and delivery on a vision focused on results
  • Ability to build strong relationships and rally the team
  • Ability to influence program/product direction and simplify complexity
  • High emotional intelligence and ability to assess people dynamics


What you will do...

  • Drive vision, strategy, & operations of our technical onboarding and continuing education efforts across Netflix Engineering
  • Drive vision, strategy, & operations of our documentation lifecycle efforts across Netflix Engineering
  • Drive vision, strategy, & operations of our data accuracy, reporting and visualization efforts across Netflix Engineering
  • Partner with internal and external program managers, instructional designers, technical writers, and facilitators for developer education program execution
  • Foster a culture of learning that promotes accessibility, impactful interactions, and learning models
  • Develop strong partnerships with Emerging Talent, our Engineering domains, our Product team, and Support teams to create continuous feedback loops to ensure we're solving the most impactful problems
  • Evolve the onboarding and continuing education learning to be product-led, focused on user experience, with relevant KPIs to assess learning impact and to tune-up the modules.


Your experience must include or demonstrate...

  • Strong leadership of technical education programs through setting of vision and strategy, and a track record of successful execution producing positive outcomes
  • Design and implementation of diverse learning formats and blended instructional methods
  • The ability to navigate diverse stakeholder groups, forming and sustaining successful partnerships by influencing up, down, and across
  • Creating and maintaining a learning culture that amplifies the organization's potential
  • Understanding of leading and lagging metrics outside of surveys and traffic.


Other attributes that will excite us...

  • Good understanding of modern application architectures, software development lifecycle, data processing needs, cloud infrastructure, and developer tooling
  • Good understanding of the education space for engineers and data scientists, including learning styles and approaches
  • A track record of consistently and successfully delivering technical education and community building training and events.
  • A track record of consistently and successfully delivering technical documentation and user generated content.


We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $260,000-$490,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.