Project Manager

^{JD below:}

^{Title: IT Project Manager;}

^{Location: Remote}

^{Job Summary:}

^{Develop, implement, and manage project plans for IT user support initiatives.}

^{Define project scope, goals, and deliverables in collaboration with stakeholders.}

^{Assign tasks and responsibilities to team members, ensuring alignment with project goals.}

^{Serve as the primary point of contact for stakeholders regarding project status, risks, and issues.}

^{Facilitate regular meetings to provide updates and gather feedback from team members and stakeholders.}

^{Identify opportunities for process improvements within the IT user support function.}

^{Implement best practices and standard operating procedures to enhance service delivery.}

^{Maintain comprehensive project documentation for future reference and compliance.}

^{Proficiency in project management tools and software (e.g., Microsoft Project, Jira, Trello).}

^{Project Management Professional (PMP) certification is a plus.}