POS Support Analyst

Overview

Remote
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 8 day((s))

Skills

POS
Point of sale
Retail
Integration
support

Job Details

Title POS Support Analyst

Location Remote

Type Contract

Key Responsibilities:

  • Provide first- and second-level technical support for POS hardware and software across retail or hospitality environments.
  • Troubleshoot and resolve issues related to POS terminals, peripherals (printers, scanners, card readers), and connectivity.
  • Configure and deploy POS systems for new store openings or system upgrades.
  • Collaborate with IT teams and vendors to escalate and resolve complex issues.
  • Assist with POS software installations, updates, and patch management.
  • Train store personnel and other end-users on POS functionalities and procedures.
  • Maintain documentation for support processes, system configurations, and troubleshooting guides.
  • Monitor POS system performance and ensure high availability.
  • Participate in system testing, data migration, and rollout activities.
  • Ensure compliance with data security standards (e.g., PCI-DSS) in POS operations.

Thanks & Regards

Nick

Account Manager

+1 (Ext-104)

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