Director of Educational Services / Training / Learning and Development

Experienced Director / Manager of Educational Services / Training needed to assist in the implementation and support of cloud-based systems:

• Oversee all external and internal training, including the overall training and education strategy, content creation & delivery.
• Broad authority to build and shape future training and services strategy in order to prepare the organization for continued growth.
• Work directly with upper management. Critical role in Company growth and success.
• Utilize training leadership along with savvy acumen to understand end-user base expectations for consuming training

Qualifications:

• BS Degree in relevant field preferred (Training, Development, Education, Learning Design, etc.). Master’s a plus.
• 10+ years of experience in eLearning, instructional design, training services or related fields
• 5+ years of experience leading training and eLearning teams
• Experience with government contracting (GovCon) preferred. Finance or Accounting background a plus.
• Excellent communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing
• Ability to influence, collaborate and interact effectively with senior leadership teams and multiple key stakeholders to align on objectives and provide consistent training direction
• Demonstrated project management skills, effectively managing multiple projects/priorities
• Exceptional oral, written, composition and grammatical skills

Responsibilities:

• Create and execute a comprehensive training strategy designed to maximize client adoption, increase application stickiness, drive revenue growth, and build internal expertise
• Oversee the design and creation of all internal and external training content. Ensure that courses conform to best practices in instructional design, are consistent with Company’s’ brand and messaging, and provide real value to our clients
• Collaborate with services team to deliver live and pre-recorded application training to clients and partners
• Design and deliver E-Learning courses, workshops and other training materials. Create and direct the team in the creation of training materials including training video or audio, and participant materials
• Work with Marketing and Product Development to ensure that new features are properly introduced to our install base via new courses, client-community activity, and other content
• Interface with key Stakeholders (Clients, Product Management, Sales and Account Management, Services, Support and HR) to insure consistent approach in developing training for solutions, sales, services teams and new employees
• Manage client-facing Learning Management System (LMS)
• Evaluate program effectiveness through defined success metrics and stakeholder feedback
• Maintain positive and effective team culture, allowing all to contribute to their full potential
• Effectively lead, mentor and grow a team of professional training professionals. Ensure the effective planning, coordination and completion of all training and development programs
• Ensure that all training programs are consistent with, and supporting, company legal, regulatory and compliance guidelines

Due to applicant volume it may only be possible to contact best-fit candidates.

For immediate consideration, please include your compensation history/requirements and reference job code p707did50630 - Director of Educational Services / Training

Rob Shurack * PRS * careers @ prsgrp.com * 954 /* 252 */ 0149 *