Overview
Remote
On Site
USD 55.00 - 65.00 per hour
Contract - Independent
Contract - W2
Skills
Preventive Maintenance
Project Management
Performance Management
Access Control
Workflow
Business Rules
UI
Client/server
Technical Writing
Knowledge Base
User Guides
System Integration
Patch Management
Testing
Collaboration
Technical Support
IT Service Management
IT Operations
Service Operations
Management
Configuration Management Database
Asset Management
Change Management
Scripting
Customization
Data Management
Soft Skills
Communication
Documentation
Conflict Resolution
Problem Solving
ServiceNow
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Robert Half is seeking an experienced ServiceNow Administrator to support a client based in Tacoma, Washington. In this role, you will be responsible for administering and configuring various ServiceNow modules, developing custom solutions, and collaborating with cross-functional teams to drive scalable improvements within our ServiceNow ecosystem.
Duration: 8-10-week contract
Schedule: Monday-Friday (8-5pm - flexible on hours)
Key Responsibilities:
ServiceNow Administration & Configuration
Development & Customization
Systems Integration & Data Management
Performance & Maintenance
Collaboration & Communication
Requirements
Technical Skills:
Soft Skills:
Preferred Qualifications:
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Robert Half is seeking an experienced ServiceNow Administrator to support a client based in Tacoma, Washington. In this role, you will be responsible for administering and configuring various ServiceNow modules, developing custom solutions, and collaborating with cross-functional teams to drive scalable improvements within our ServiceNow ecosystem.
Duration: 8-10-week contract
Schedule: Monday-Friday (8-5pm - flexible on hours)
Key Responsibilities:
ServiceNow Administration & Configuration
- Administer and configure ServiceNow modules, including Incident, Problem, Change, CMDB, Service Catalog, Knowledge, and Asset Management.
- Manage user roles, access controls, and platform security in alignment with organizational policies.
Development & Customization
- Develop and maintain custom workflows, business rules, UI policies, and client/server scripts.
- Create, update, and manage technical documentation, knowledge base articles, and user guides.
Systems Integration & Data Management
- Oversee data imports/exports and manage integrations with third-party systems.
- Ensure the accuracy and maintenance of the CMDB through regular discovery activities and integrations.
- Manage scheduled jobs and support the administrative needs for development teams.
Performance & Maintenance
- Monitor system performance and promptly troubleshoot and resolve issues.
- Participate in upgrade and patch management, including testing and deployment planning.
Collaboration & Communication
- Collaborate with cross-functional teams to gather requirements and implement scalable solutions.
- Work directly with various business teams to provide technical support and ensure system alignment with business needs.
Requirements
- A minimum of 5+ years of hands-on experience as a ServiceNow Administrator in a mid-to-large enterprise setting.
- Proven experience supporting ITSM modules (Incident, Problem, Change, Service Catalog) with a medium/heavy workload.
- Experience in managing patches, updates, and overall maintenance tasks with a medium workload.
- Competency in supporting ITOM (Discovery, Service Operations Workspace) with light to medium responsibilities.
- Experience in managing the administrative needs of development teams and supporting CMDB/Asset Management with a light workload.
- Additional experience in supporting change management is beneficial.
Technical Skills:
- Proficiency in administering various ServiceNow modules.
- Strong scripting and customization skills within the ServiceNow platform.
- Familiarity with data management tools and integrations with third-party systems.
Soft Skills:
- Excellent communication and documentation skills.
- Strong problem-solving abilities and a collaborative mindset.
- Ability to work directly with different business teams and translate requirements into technical solutions.
Preferred Qualifications:
- ServiceNow certifications are a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.