System Integration Engineer Salesforce - SIES 26-00118

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
No Travel Required

Skills

System Integration
MuleSoft
Public Sector
SOAP
Salesforce.com
Solution Architecture
Encryption
IT Management
Leadership
Licensing
Management
Analytics
Artificial Intelligence
Business Process
Cloud Computing
Data Flow
Marketing
Use Cases

Job Details

Job Title: System Integration Engineer Salesforce
Location: Albany, NY (Hybrid)
Contract Duration: 12 months

Position Overview

A public-sector focused organization is seeking an experienced System Integration Engineer to lead Salesforce platform architecture and integration efforts in a hybrid work environment. This role is responsible for translating business strategies and capability requirements into scalable, secure, and reusable Salesforce solutions across multiple agencies.

The System Integration Engineer will define end-to-end solution architecture, ensure alignment with internal Center of Excellence (CoE) standards and guardrails, and provide technical leadership to delivery teams supporting case management, citizen engagement, and AI-driven analytics capabilities.

Key Responsibilities

  • Define comprehensive architecture blueprints covering business processes, integrations, data models, security, and system components

  • Design multi-cloud Salesforce solutions aligned with agency needs and enterprise strategies

  • Leverage Salesforce technologies including Service Cloud, Experience Cloud, OmniStudio, Data Cloud, MuleSoft, Agentforce, and Tableau

  • Define system boundaries, architectural guardrails, integration patterns, data models, and environment strategies

  • Extend public-sector Salesforce solutions and data models to meet specific agency requirements

  • Architect reusable, multi-agency intake and engagement solutions using portals and omni-channel capabilities

  • Ensure agency use cases (e.g., licensing, investigations, child welfare) align with standardized Salesforce accelerators rather than custom silos

  • Design data flows and cross-agency analytics solutions

  • Provide technical leadership and guidance to solution delivery teams

Mandatory Qualifications (Level II)

All mandatory requirements must be clearly documented on the resume.

  • 7+ years of experience working on complex system integration projects, including 2+ years in a leadership role as a System Integration Engineer

  • 7+ years of experience in Salesforce architecture and solution design

  • Minimum 3 years of experience using Salesforce Service Cloud and CRM

Desired Qualifications

  • 2+ years of experience with Salesforce integrations using REST/SOAP APIs and MuleSoft

  • 2+ years of experience designing large-scale, multi-org or multi-tenant Salesforce solutions

  • Salesforce Certified Application Architect credential

  • 1+ year of experience with Salesforce Shield, encryption, and platform security

  • 1+ year of experience with Salesforce Marketing Cloud

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