Overview
On Site
USD 24.00 - 25.00 per hour
Full Time
Skills
Network Design
Incident Management
Issue Tracking
Firmware
Wireless Networking
Change Management
Regulatory Compliance
Network Security
Reporting
Virtual Private Network
Supervision
Documentation
Training
Mentorship
Process Improvement
Computer Science
Information Technology
Technical Support
Computer Networking
TCP/IP
Dragon NaturallySpeaking
DNS
DHCP
VLAN
Network
Routers
Switches
Firewall
SolarWinds
Nagios
PRTG
Communication
Conflict Resolution
Problem Solving
CompTIA
Network+
Cisco Certifications
NOC
Network Operations
Network Monitoring
Performance Management
Project Management
Preventive Maintenance
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
Job Description
The Junior Network Operations Specialist (NOC) monitors and supports the organization's network infrastructure to ensure stability, security, and performance. This entry-level role involves responding to alerts, troubleshooting basic network issues, escalating complex problems, and assisting in routine network maintenance. The specialist will work in a fast-paced Network Operations Center (NOC) and collaborate with senior engineers to develop technical skills and expertise.
Key Responsibilities:
Network Monitoring & Incident Response
Monitor network health, performance, and security using NOC tools.
Respond to network alerts and incidents, performing initial troubleshooting and resolution.
Escalate complex or unresolved issues to network engineers.
Maintain accurate records of incidents and resolutions in the ticketing system.
Basic Network Troubleshooting & Support
Assist with diagnosing network connectivity issues for users and systems.
Support routine maintenance tasks such as firmware updates and device reboots.
Conduct basic troubleshooting of routers, switches, firewalls, and wireless networks.
Follow established procedures for network change management and documentation.
Security & Compliance Support
Assist in monitoring network security for threats or unauthorized access.
Follow security best practices and report any suspected security incidents.
Support VPN connectivity and firewall rule reviews under supervision.
Documentation & Learning
Maintain network documentation, diagrams, and troubleshooting guides.
Continuously learn and develop technical skills through training and mentoring.
Participate in team meetings and contribute to process improvements.
Required Qualifications & Skills:
Associate or bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
0-2 years of experience in IT, networking, or technical support.
Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and VLANs.
Familiarity with network devices such as routers, switches, and firewalls.
Experience with network monitoring tools (SolarWinds, Nagios, PRTG) is a plus.
Strong troubleshooting, communication, and problem-solving skills.
Ability to work in a 24/7 NOC environment, including shift work if required.
Preferred certifications: CompTIA Network+, CCNA (or willingness to obtain).
Work Environment:
24/7 Network Operations Center (NOC) environment; may require shift work or On-Call rotations.
Skills
Support, Troubleshooting, Network operations center, Network monitoring
Top Skills Details
Support,Troubleshooting,Network operations center,Network monitoring
Additional Skills & Qualifications
Tues- Fri 7:30pm-6am - NIGHT SHIFT
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $24.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Addison,TX.
Application Deadline
This position is anticipated to close on Aug 20, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Description
The Junior Network Operations Specialist (NOC) monitors and supports the organization's network infrastructure to ensure stability, security, and performance. This entry-level role involves responding to alerts, troubleshooting basic network issues, escalating complex problems, and assisting in routine network maintenance. The specialist will work in a fast-paced Network Operations Center (NOC) and collaborate with senior engineers to develop technical skills and expertise.
Key Responsibilities:
Network Monitoring & Incident Response
Monitor network health, performance, and security using NOC tools.
Respond to network alerts and incidents, performing initial troubleshooting and resolution.
Escalate complex or unresolved issues to network engineers.
Maintain accurate records of incidents and resolutions in the ticketing system.
Basic Network Troubleshooting & Support
Assist with diagnosing network connectivity issues for users and systems.
Support routine maintenance tasks such as firmware updates and device reboots.
Conduct basic troubleshooting of routers, switches, firewalls, and wireless networks.
Follow established procedures for network change management and documentation.
Security & Compliance Support
Assist in monitoring network security for threats or unauthorized access.
Follow security best practices and report any suspected security incidents.
Support VPN connectivity and firewall rule reviews under supervision.
Documentation & Learning
Maintain network documentation, diagrams, and troubleshooting guides.
Continuously learn and develop technical skills through training and mentoring.
Participate in team meetings and contribute to process improvements.
Required Qualifications & Skills:
Associate or bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
0-2 years of experience in IT, networking, or technical support.
Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and VLANs.
Familiarity with network devices such as routers, switches, and firewalls.
Experience with network monitoring tools (SolarWinds, Nagios, PRTG) is a plus.
Strong troubleshooting, communication, and problem-solving skills.
Ability to work in a 24/7 NOC environment, including shift work if required.
Preferred certifications: CompTIA Network+, CCNA (or willingness to obtain).
Work Environment:
24/7 Network Operations Center (NOC) environment; may require shift work or On-Call rotations.
Skills
Support, Troubleshooting, Network operations center, Network monitoring
Top Skills Details
Support,Troubleshooting,Network operations center,Network monitoring
Additional Skills & Qualifications
Tues- Fri 7:30pm-6am - NIGHT SHIFT
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $24.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Addison,TX.
Application Deadline
This position is anticipated to close on Aug 20, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.